Convert user account to Room resource account

JMA_RC 6 Reputation points
2021-11-26T10:52:38.93+00:00

What is the best way to convert a user account in Active directory & Office365 to a room resource. We have been using a local user account for what is actually a room/equipment, But we now have purchased Teams Rooms licences and want to convert these "local user accounts" to Room/equipment accounts?

Thanks in advance

Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
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Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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5 answers

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  1. Andy David - MVP 142.6K Reputation points MVP
    2021-11-26T12:54:15.887+00:00

    Is this a hybrid environment syncing from on-prem,?
    If so from on-prem run and let it sync to 365

    Set-RemoteMailbox -Identity <account> -Type Room  
    

    If this mailbox is created and managed directly in Office 365, then run this using Exchange Online Powershell

    Set-Mailbox -Identity <account> -Type Room  
    
    2 people found this answer helpful.
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  2. JMA_RC 6 Reputation points
    2021-11-26T13:51:03.47+00:00

    it is indeed a hybrid environment.
    With room resources do you disable the user account in AD like with shared mailboxes?

    Thanks.

    0 comments No comments

  3. Andy David - MVP 142.6K Reputation points MVP
    2021-11-26T13:54:14.857+00:00
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  4. Limitless Technology 39,416 Reputation points
    2021-11-26T19:13:21.287+00:00

    Hello @JMA_RC

    This is doable. Here you have the different official article for the methodology both on Exchange Server and Exchange Online:

    https://learn.microsoft.com/en-us/exchange/recipients/user-mailboxes/convert-mailboxes?view=exchserver-2019

    https://learn.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-user-mailboxes/convert-a-mailbox

    Hope this helps with your query,

    -----
    --If the reply is helpful, please Upvote and Accept as answer--

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  5. KyleXu-MSFT 26,211 Reputation points
    2021-11-29T07:18:18.227+00:00

    @JMA_RC

    You could use command below to covert user mailbox to an account enabled room mailbox:

    Set-Mailbox -Identity "Room1" -Type Room -EnableRoomMailboxAccount $true -RoomMailboxPassword (ConvertTo-SecureString -String 'Password' -AsPlainText -Force)  
    

    Then, assign the Teams Rooms license to this account.


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