Convert user account to Room resource account

asked 2021-11-26T10:52:38.93+00:00
JMA_RC 1 Reputation point

What is the best way to convert a user account in Active directory & Office365 to a room resource. We have been using a local user account for what is actually a room/equipment, But we now have purchased Teams Rooms licences and want to convert these "local user accounts" to Room/equipment accounts?

Thanks in advance

Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
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Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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5 answers

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  1. answered 2021-11-26T12:54:15.887+00:00
    Andy David - MVP 108.7K Reputation points Microsoft MVP

    Is this a hybrid environment syncing from on-prem,?
    If so from on-prem run and let it sync to 365

    Set-RemoteMailbox -Identity <account> -Type Room  

    If this mailbox is created and managed directly in Office 365, then run this using Exchange Online Powershell

    Set-Mailbox -Identity <account> -Type Room  
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  2. answered 2021-11-26T13:51:03.47+00:00
    JMA_RC 1 Reputation point

    it is indeed a hybrid environment.
    With room resources do you disable the user account in AD like with shared mailboxes?


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  3. answered 2021-11-26T13:54:14.857+00:00
    Andy David - MVP 108.7K Reputation points Microsoft MVP
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  4. answered 2021-11-26T19:13:21.287+00:00
    Limitless Technology 37,286 Reputation points

    Hello @JMA_RC

    This is doable. Here you have the different official article for the methodology both on Exchange Server and Exchange Online:

    Hope this helps with your query,

    --If the reply is helpful, please Upvote and Accept as answer--

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  5. answered 2021-11-29T07:18:18.227+00:00
    KyleXu-MSFT 25,591 Reputation points


    You could use command below to covert user mailbox to an account enabled room mailbox:

    Set-Mailbox -Identity "Room1" -Type Room -EnableRoomMailboxAccount $true -RoomMailboxPassword (ConvertTo-SecureString -String 'Password' -AsPlainText -Force)  

    Then, assign the Teams Rooms license to this account.

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