Convert user account to Room resource account

Question

What is the best way to convert a user account in Active directory & Office365 to a room resource. We have been using a local user account for what is actually a room/equipment, But we now have purchased Teams Rooms licences and want to convert these "local user accounts" to Room/equipment accounts?

Thanks in advance

Answer 1

Is this a hybrid environment syncing from on-prem,?
If so from on-prem run and let it sync to 365

Set-RemoteMailbox -Identity <account> -Type Room  

If this mailbox is created and managed directly in Office 365, then run this using Exchange Online Powershell

Set-Mailbox -Identity <account> -Type Room  

Answer 2

it is indeed a hybrid environment.
With room resources do you disable the user account in AD like with shared mailboxes?

Thanks.

Answer 3

With a Teams Room, the account must be enabled:

https://learn.microsoft.com/en-us/microsoftteams/rooms/rooms-configure-accounts

Answer 4

Hello @JMA_RC

This is doable. Here you have the different official article for the methodology both on Exchange Server and Exchange Online:

https://learn.microsoft.com/en-us/exchange/recipients/user-mailboxes/convert-mailboxes?view=exchserver-2019

https://learn.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-user-mailboxes/convert-a-mailbox

Hope this helps with your query,

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Answer 5

@JMA_RC

You could use command below to covert user mailbox to an account enabled room mailbox:

Set-Mailbox -Identity "Room1" -Type Room -EnableRoomMailboxAccount $true -RoomMailboxPassword (ConvertTo-SecureString -String 'Password' -AsPlainText -Force)  

Then, assign the Teams Rooms license to this account.

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