Convert user account to Room resource account

JMA_RC 6 Reputation points

What is the best way to convert a user account in Active directory & Office365 to a room resource. We have been using a local user account for what is actually a room/equipment, But we now have purchased Teams Rooms licences and want to convert these "local user accounts" to Room/equipment accounts?

Thanks in advance

Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
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Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,385 questions
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5 answers

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  1. Andy David - MVP 142.6K Reputation points MVP

    Is this a hybrid environment syncing from on-prem,?
    If so from on-prem run and let it sync to 365

    Set-RemoteMailbox -Identity <account> -Type Room  

    If this mailbox is created and managed directly in Office 365, then run this using Exchange Online Powershell

    Set-Mailbox -Identity <account> -Type Room  
    2 people found this answer helpful.
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  2. JMA_RC 6 Reputation points

    it is indeed a hybrid environment.
    With room resources do you disable the user account in AD like with shared mailboxes?


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  3. Andy David - MVP 142.6K Reputation points MVP
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  4. Limitless Technology 39,416 Reputation points

    Hello @JMA_RC

    This is doable. Here you have the different official article for the methodology both on Exchange Server and Exchange Online:

    Hope this helps with your query,

    --If the reply is helpful, please Upvote and Accept as answer--

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  5. KyleXu-MSFT 26,211 Reputation points


    You could use command below to covert user mailbox to an account enabled room mailbox:

    Set-Mailbox -Identity "Room1" -Type Room -EnableRoomMailboxAccount $true -RoomMailboxPassword (ConvertTo-SecureString -String 'Password' -AsPlainText -Force)  

    Then, assign the Teams Rooms license to this account.

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