my pc is not updating and its just showing "Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.353.1681.0)" and not even updating

Question

my Microsoft store is not updating and not working cause of it the apps that are downloaded through Microsoft store are also in state of updating and never update. its a huge problem i can't access photos i have tried all the things on you tube so i came here

pls help me

Answer 1

Hi there,

My first suggestion would be to try getting the updates manually and installing them.
Just type your KB number here and download the update
https://www.catalog.update.microsoft.com/Home.aspx

Next, you can try running the SFC & DISM commands to get this sorted.

In the search box on the taskbar, type Command Prompt, and right-click or press and hold Command Prompt (Desktop app) from the list of results. Select Run as administrator, and then select Yes.

Type DISM.exe /Online /Cleanup-image /Restorehealth (note the space before each "/"), and then press Enter. (Note: This step may take a few minutes to start and up to 30 minutes to complete.)

After you see a message that says "The operation completed successfully," type sfc /scannow (note the space between "sfc" and "/") and press Enter.

After you see a message that says, "Verification 100% complete," type exit.

Here is a link as well to help you out https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca

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