How to pin chat in Teams?

SarahAHA 41 Reputation points
2021-11-29T04:03:27.387+00:00

I try to find the menu or button to pin message in chat room (not in channel). By right-clicking the chat message I cannot find the pin command.
But I've found in some blog posting picture that can pin chat message. So I would like to know how.

153234-test1.jpg

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmyYang-MSFT 33,816 Reputation points Microsoft Employee
    2021-11-29T07:42:06.74+00:00

    Hi @SarahAHA

    Based on my knowledge, this feature is rolling out gradually, so you might not see the option yet.

    I did a test in my environment. This feature is in our Teams client(Version 1.4.00.32118 (64-bit)-E) like the following picture:

    153265-image.png


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  1. Leon Laude 85,026 Reputation points
    2021-11-29T06:54:31.883+00:00

    Hi @SarahAHA ,

    The pin option should be there, here's also the official documentation on how to pin a chat:
    https://support.microsoft.com/en-us/office/start-and-pin-chats-a864b052-5e4b-4ccf-b046-2e26f40e21b5

    I would suggest to check that your Teams client is up-to-date, if it is I would also try clearing the cache of Teams, you can follow the steps below:
    How to clear your Microsoft Teams cache on Windows 10

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    If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!

    Best regards,
    Leon

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