New submission to Windows Store, package upload fails with error: Retrieving the COM class factory for component with CLSID {378E0446-5384-43B7-8877-E7DBDD883446} failed

John H 31 Reputation points
2020-08-11T11:12:13.063+00:00

Have attempted to upload builds from Azure DevOps as well as local, both fail to upload with the above error.
Package can be installed locally however, and the packages passes all tests in the App Certification Kit.

Any ideas what the issue might be?

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  1. Steven Wright 21 Reputation points
    2020-08-11T19:11:01.59+00:00

    My upload finally went through. I didn't do anything special. I deleted the failed package and re-uploaded the exact same .appxupload file.

    Either I got lucky, or the underlying issue was corrected.

    1 person found this answer helpful.
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  2. Sacha B 116 Reputation points
    2020-08-11T18:13:53.15+00:00

    I'm getting

    "Package acceptance validation error: The package file format for (AppBunbleName).appxbundle is invalid: Retrieving the COM class factory for component with CLSID {(app's guid)} failed due to the following error: 800b0101 A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. (Exception from HRESULT: 0x800B0101).. Update the package and try again."

    with an app that worked fine submitting yesterday.

    We have a major release that has been over 1 year in the making scheduled for release today.

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  3. Parveen Kaur 1 Reputation point
    2020-08-11T19:02:08.6+00:00

    Same here The package file format for Deployer_4.0.4.0_x64.msixbundle is invalid: Retrieving the COM class factory for component with CLSID {378E0446-5384-43B7-8877-E7DBDD883446} failed due to the following error: 800b0101 A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. (Exception from HRESULT: 0x800B0101).. Update the package and try again.

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  4. Sacha B 116 Reputation points
    2020-08-11T19:28:14.093+00:00

    Package submissions seemed to start working again correctly after 12PM PST, 11th of August 2020. Also the package was created with Visual Studio 16.7.1 which released this morning, but not sure if that made a difference. Seems to be hit and miss though, keep trying.

    Look for the GREATLY improved Notebook Pro 2.4 later today!!

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  5. Nicolas Smallwood 6 Reputation points
    2020-08-11T23:24:02.903+00:00

    Success! I had to create a new package this evening to replace the one created this morning which continues to fail validation. This allowed me to move the submission into certification.

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