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I have an error before I can create a device and I cannot create a device

Saïda BEN SLIMEN 1 Reputation point
2021-11-29T09:51:00.827+00:00

I have an error before I can create a device and I cannot create a device: IoT devices - Unable to retrieve devices. The request failed with the following information: Network error while trying to retrieve the resource.

Azure IoT
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A category of Azure services for internet of things devices.
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An Azure service that enables bidirectional communication between internet of things (IoT) devices and applications.
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  1. Sander van de Velde | MVP 31,211 Reputation points MVP
    2021-11-29T10:20:24.293+00:00

    Hello @Saïda BEN SLIMEN ,

    your IoT Hub seems not to able to show the list of devices.

    Did you check the Service health page already?

    153310-image.png

    Or check this page.

    I cannot reproduce your issue on my IoT HUbs but I've seen this same issue in the past. Then, I just had to wait a few hours and then it worked again.

    I remember this was only an Azure portal issue in my case.

    I was still able to eg. create a new device using the command line (az) interface: 

    az iot hub device-identity create -n {iothub_name} -d {device_id} --ee false

    This results is a new device:

    153309-image.png

    Using the AZ command on the azure command prompt, you can also list available devices.

    If you want to contact Microsoft about this, you can start with sending a message to Azure Support on Twitter

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