I have an error before I can create a device and I cannot create a device

Saïda BEN SLIMEN 1 Reputation point

I have an error before I can create a device and I cannot create a device: IoT devices - Unable to retrieve devices. The request failed with the following information: Network error while trying to retrieve the resource.

Azure IoT Edge
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An Azure service that is used to deploy cloud workloads to run on internet of things (IoT) edge devices via standard containers.
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Azure IoT Hub
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An Azure service that enables bidirectional communication between internet of things (IoT) devices and applications.
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A category of Azure services for internet of things devices.
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  1. Sander van de Velde 15,236 Reputation points Microsoft MVP

    Hello @Saïda BEN SLIMEN ,

    your IoT Hub seems not to able to show the list of devices.

    Did you check the Service health page already?


    Or check this page.

    I cannot reproduce your issue on my IoT HUbs but I've seen this same issue in the past. Then, I just had to wait a few hours and then it worked again.

    I remember this was only an Azure portal issue in my case.

    I was still able to eg. create a new device using the command line (az) interface:

    az iot hub device-identity create -n {iothub_name} -d {device_id} --ee false  

    This results is a new device:


    Using the AZ command on the azure command prompt, you can also list available devices.

    If you want to contact Microsoft about this, you can start with sending a message to Azure Support on Twitter

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