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Missing teams recording

IBN 4,511 Reputation points
2021-11-29T10:42:40.543+00:00

Our user tried to record a teams meeting on the 22nd Nov and recording failed along with several others we have reported.

Recording stopped at 12:41, We've tried the dial tools and can't retrieve the recording.

Microsoft Teams | Microsoft Teams for business | Other
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JimmyYang-MSFT 58,781 Reputation points Moderator
2021-11-30T02:53:49.717+00:00

Hi @IBN

Could you find Teams meeting recording history in Teams meeting chat?

What kinds of your Teams meeting, channel meeting or non-channel meeting?

It firstly recommends you make sure if you have met the following requirements when recording Teams meeting:

  • User has sufficient storage in OneDrive for Business for non-channel meeting recordings to be saved.
  • The Teams' channel has sufficient storage in SharePoint Online for channel meeting recordings to be saved.
  • User has CsTeamsMeetingPolicy -AllowCloudRecording setting set to true in order to record meetings and group calls.
  • User has CsTeamsCallingPolicy -AllowCloudRecordingForCalls setting set to true in order to record 1:1 calls.
  • User is not an anonymous, Guest, or federated user in the meeting.
  • To enable transcription for a user's meeting, the Teams meeting policy they are assigned to must have the -AllowTranscription setting set to true.
  • To enable channel meeting recordings to be saved so channel members can't edit or download the recordings the CSTeamsMeetingPolicy -ChannelRecordingDownload setting must be set to Block.

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