Problem with connection to printer Operation failed 0x00000520

pietro 1 Reputation point
2021-11-29T14:19:52.06+00:00

It started to show the error Operation 0x00000520 failed on my print server, at least every computer that makes the attempt to connect to any printer on the server it appears the message above, the problem started all of a sudden without any changes on the server , does anyone know what may have happened, I've validated the domain and is authenticating normally.

153199-image.png

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,170 questions
Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
641 questions
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Alan Morris 1,156 Reputation points
    2021-12-03T03:00:13.633+00:00

    @pietro

    Error 0x520 is a logon error?

    C:\>winerror 0x520
    1312 ERROR_NO_SUCH_LOGON_SESSION

    It sounds like the trust between the machine account for the server and the domain is not working.

    Is the machine account intact for the print server?

    If you have already rebooted the print server, then most likely you will need to unjoin, then rejoin the domain.

    I have seen this failure when the system is out of non paged pool but I do not think that is happening here. The non page pool would be reset on a system reboot.

    0 comments
  2. Limitless Technology 39,371 Reputation points
    2021-12-20T15:24:37.14+00:00

    Hello @pietro

    First of all I would recommend you Check the authentication of your domain as this could be a credential issue in relation to the domain linked to the printer.

    Sometimes this can also be an outdated driver issue, I also recommend that you contact the printer manufacturer and check with them if there is any update to the printer itself that is pending.

    -----
    --If the reply is helpful, please Upvote and Accept it as an answer--

    0 comments