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Why am I billed $1.99 a month for onedrive when I have subscription to Microsoft365?

Paul Bollo 16 Reputation points
2020-08-11T14:15:42.877+00:00

If Microsoft 365 includes one drive why am I being billed 1.99 per month for one drive. Please let me have a credit for all 1.99 billings since I purchased Office 365.

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  1. Leon Laude 85,676 Reputation points
    2020-08-11T14:23:31.867+00:00

    Hi,

    Sounds like you're getting billed for 100GB of storage for OneDrive, which is 1.99$/month:

    Compare OneDrive plans
    https://www.microsoft.com/en-us/microsoft-365/onedrive/compare-onedrive-plans?activetab=tab%3aprimaryr1

    You can create a support ticket to the Microsoft billing support if you have any more questions, or want assistance regarding the matter, it's free of charge.

    How to create an Azure support request
    https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

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    (If the reply was helpful please don't forget to accept as answer, thank you)

    Best regards,
    Leon

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