Server 2012 R2 Update Error (Error Code: 800F0922)

Question

Hey All,

So I have been banging my head trying to get KB5007247 to install on my Server 2012 R2 Box running on ESXi. I am getting an error code 800F0922 when trying to install this update, and worth noting I saw the same error when trying to install Bitlocker as part of the troubleshooting.

It always fails after the reboot, it will get to 98% and then say "We Couldn't complete the updates Undoing changes Don't turn off your computer"

I have attached my 153804-windowsupdate.log

Here are the steps that I have tried so far, and nothing has changed. Any help would be much appreciated!

• Remove registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers{e7ef96be-969f-414f-97d7-3ddb7b558ccc}"
  Note the key was not present
• Disable Secure Boot: I am using a BIOS version BIOS in Vmware, secure boot is not an option.
• dism /online /cleanup-image /restorehealth && sfc /scannow . Scan did not find any error, tho DISM did
• Move TEMP dir variables and ensure that "EVERYONE" has full control
• Validate System Restore partition is not full: System restore partition is at %18 free space
• Install Bitlocker feature: Attempting to install that gives the same error
• Install Manually with MSU: Still fails in the same way

Answer 1

Hello @MrCollin101

This seems a typical issue with VMs. I would recommend contact VMWare forums to assist into Disabling secure boot, but as far as I remember was something like this:

Right-click the virtual machine and select Edit Settings.
Click the VM Options tab, and expand Boot Options.
Under Boot Options, ensure that firmware is set to EFI.
Then select/unselect Secure Boot.

Otherwise, I can recommend to check the next post where other users in the community seem to have found a workaround:
https://learn.microsoft.com/en-us/answers/questions/571063/getting-error-code-800f0922-while-installing-windo.html

Hope this helps with your query,

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