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GSuite migration getting failed

Dattatraya Mhamane 1 Reputation point
2021-12-01T07:27:25.573+00:00

We are performing GSuite to office 365 migration from "Google Workspace (Gmail)". Tried many times but every time its getting failed. Please suggest.
Error details shared below.

Last successful sync date: 12/1/2021 6:32:36 AM
Error: MigrationTransientException: The request has been paused temporarily because a database has failed over. The Microsoft Exchange Mailbox Replication service will attempt to continue processing the request when capacity becomes available on the new server hosting the database. --> The request has been paused temporarily because a database has failed over. The Microsoft Exchange Mailbox Replication service will attempt to continue processing the request when capacity becomes available on the new server hosting the database.

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

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  1. Joyce Shen - MSFT 16,706 Reputation points
    2021-12-02T02:38:09.293+00:00

    Hi @Dattatraya Mhamane

    Firstly make sure you have performed the steps correctly introduced in the official document: Migrate consumer Google Workspace (formerly G Suite) mailboxes to Microsoft 365 or Office 365

    And please note that, Google sets the threshold that only 2 GB may be transferred per day. So you may try reducing the migration users to see if any help.
    In addition, if the suggestion above still not working you. You could also open a service request to o365 to see if any error related to the backend, what‘s causing the error for many times.

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