Where and how to restart Microsoft exchange information store

Abdel loukan 41 Reputation points
2021-12-02T19:22:04.1+00:00

Hi Guys,

Just looking for help to restart MS exchange online.

Made a new database and its asking me, restart this service; "Microsoft exchange information store"
Can someone please help.

kind regards,

Newbie

Exchange Exchange Server Management
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  1. Yuki Sun-MSFT 41,376 Reputation points Moderator
    2021-12-03T03:04:20.923+00:00

    Hi @Abdel loukan ,

    Made a new database and its asking me, restart this service; "Microsoft exchange information store"

    As mentioned in the link shared by Andy, you can restart the service by going to Services, right click on "Microsoft exchange information store" and choose Restart:
    154658-1.png

    An alternative is to open Exchange Powershell as an administrator, then run the command below:

    Restart-Service MSExchangeIS  
    

    154675-2.png


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    2 people found this answer helpful.

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  1. Andy David - MVP 157.4K Reputation points MVP Volunteer Moderator
    2021-12-02T19:29:00.347+00:00
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  2. Manu Philip 20,206 Reputation points MVP Volunteer Moderator
    2021-12-02T19:29:44.067+00:00

    This looks like an issue with Office 365 where Microsoft support can only fix. However, wait for sometime and see if you still gets the same message. If it is impacting any of your usage to the services, contact Microsoft support immediately. An Office 365 user can't restart the "Microsoft exchange information store" in my awareness


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