Windows 10 login to azure you’ll need a new app to open the ms-cxh link

Question

Windows 10 Pro 21H2

Login to windows using azure/office 365 login

Can login to 2 other Laptops using same credentials

Have removed user in Settings, Accounts. Other users, add a work or school user and added again and same issue.

Ran sfc /scannow and received Windows Resource Protection did not find any integrity violations.

Receive 2 popups. See below. Then when click on sign in receive error "You’ll need a new app to open the ms-cxh link"

then click on sign in and receive you’ll need a new app to open the ms-cxh link

Answer

Hello

Thank you for your question and reaching out.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

Disable any Antivirus program or Windows firewall you may have for temporary purpose.
Cleanup below Temp folders
C:\Windows\Temp
%USERPROFILE%\AppData\Local\Temp
Run Disk Cleanup from Select C:\ Drive from Properties- > General -> Disk Cleanup - >Cleanup system files
Access the System in Safe Mode (Diagnostic Mode):
Click Troubleshooting> Advanced Options> Startup Settings> click Restart> press the 5 or F5 key to access Safe Mode with Networking.
Redoing the Windows 10 startup files:
Click on Troubleshooting> Advanced Options> Command Prompt> enter your Account and enter the commands:

CHKDSK /R /F X: [Enter]
Bootrec /Scanos [Enter]
Bootrec /Rebuildbcd [Enter]
Bootrec /Fixmbr [Enter]
Bootrec /Fixboot [Enter]

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2 answers