Send invite from shared mailbox

Tushar 1 Reputation point
2021-12-06T06:00:51.06+00:00

From option is missing while trying to send an invite. How to enable 'From'

While sending a normal email, 'From' option is visible. its not appearing only while sending a invite

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Vasil Michev 90,631 Reputation points MVP
    2021-12-06T07:48:28.427+00:00

    That's the expected behavior, you cannot change the From address when sending an invite. It's always tied to the account you're currently using. The only way you can change it is to have the shared mailbox added as additional account (https://www.michev.info/Blog/Post/3567/how-to-add-a-shared-mailbox-as-additional-account-in-outlook-2022-version). Or use third-party tools/add-ins.

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  2. ChristyZhang-MSFT 18,711 Reputation points Microsoft Vendor
    2021-12-07T02:58:07.717+00:00

    Hi @Tushar ,

    Welcome to our forum!

    As I know, the From option can be enabled after you choose Options > From.
    155449-11.png

    And then please click From in the message, and change to the shared email address. If you don't see your shared email address, choose Other email address and then type in the shared email address.
    155410-12.png

    155450-13.png

    From now on when you want to send a message from your shared mailbox, the address will be available in your From drop down list. For more information, please refer to: Send mail from the shared mailbox.

    Hope the above help!


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