Programmatically updating answer for an unanswered question in Custom Question Answering

Anirban Paul 1

I have created a custom question answering project using Microsoft Conginitive Services and deployed the same. Now I would like to create an UI where an user can see the unanswered questions and update the knowledge base with appropriate answer using the UI itself.

From the deployment details, I am able to extract the Ocp-Apim-Subscription-Key. But I am little confused about the appropriate way of API call in my UI to track and update the unanswered questions.

Could not find many write-up or examples regarding this. Please guide me regarding the same.

romungi-MSFT 43,696 Reputation points Microsoft Employee

2021-12-07T09:12:41.86+00:00

@Anirban Paul You should be able to use the language studio to review the suggestions and add the required question and answers to your KB. Is there a scenario that needs a custom UI to built in your case?
Anirban Paul 1 Reputation point

2021-12-07T09:22:43.917+00:00
Hi,
Thank you for replying.
Yes in our case custom UI is required.
What I am trying to achieve is the following -
Our source is going to be Wiki pages or Website of a company.
And we would be adding a chat bot through which users can ask queries and knowledgebase would answer to the those queries.
There would be a client UI, that specific users from the company would be able to open and see the unanswered queries (queries that are answered with default answer) and from the client UI itself, the user should be able to update the answer of the selected unanswered question and from next time onwards, when someone asks the same question in chatbot, instead of providing the default answer, the updated answer should be displayed to the chatbot user.
So to start with, I need help with the following -

How to call rest api to get the questions that are unanswered.

How to call an api to update the answer of a specific question in a knowledge base
Anirban Paul 1 Reputation point

2021-12-07T13:54:16.937+00:00

Is this not possible to do ?

1 answer

romungi-MSFT 43,696 Reputation points Microsoft Employee

2021-12-07T14:12:21.98+00:00

You can review the guidelines mentioned in the development lifecycle document mentioned here. Basically, you have to use the generateAnswer API and with isTest field passed in the request check all questions that are unanswered and update them in your KB. Once you are satisfied with the response publish the same so your production app or bot responds with updated KB.

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Anirban Paul 1 Reputation point

2021-12-07T14:29:48.503+00:00

Thank you very much for your valuable guidance.

Anirban Paul 1 Reputation point

2021-12-08T06:43:32.857+00:00

Hi
I tried to follow what you suggested. But got stuck.

Please note that I am using Custom Question Answering and not QnA.

Following is the Prediction URL -

https://westus.api.cognitive.microsoft.com/language/:query-knowledgebases?projectName=Test-QnA&api-version=2021-10-01&deploymentName=production

Followed this article to create the custom question answering project -
https://learn.microsoft.com/en-us/azure/cognitive-services/language-service/question-answering/quickstart/sdk?pivots=studio

The api link that you provided, seems to be related to QnA. Does the same Api is supposed to work for Custom Question Answering as well ?

Anirban Paul 1 Reputation point

2021-12-08T06:44:56.507+00:00

Hi
I tried to follow what you suggested. But got stuck.

Please note that I am using Custom Question Answering and not QnA.

Following is the Prediction URL -

https://westus.api.cognitive.microsoft.com/language/:query-knowledgebases?projectName=Test-QnA&api-version=2021-10-01&deploymentName=production

Followed this article to create the custom question answering project -
https://learn.microsoft.com/en-us/azure/cognitive-services/language-service/question-answering/quickstart/sdk?pivots=studio

The api link that you provided, seems to be related to QnA. Does the same Api is supposed to work for Custom Question Answering as well ?

Anirban Paul 1 Reputation point

2021-12-08T07:51:33.953+00:00

static void MakeCustomQnARequest()
{
var uri = "https://westus.api.cognitive.microsoft.com/language/:query-knowledgebases?projectName=Test-QnA&api-version=2021-10-01&deploymentName=production";

// JSON format for passing question to service string question = @"{'question': 'Manufacturer?','top': 3}"; // Create http client using (var client = new HttpClient()) using (var request = new HttpRequestMessage()) { // POST method request.Method = HttpMethod.Post; // Add host + service to get full URI request.RequestUri = new Uri(uri); // set question request.Content = new StringContent(question, Encoding.UTF8, "application/json"); // set authorization request.Headers.Add("Ocp-Apim-Subscription-Key", "my-apim-subscription-key"); // Send request to Azure service, get response var response = client.SendAsync(request).Result; var jsonResponse = response.Content.ReadAsStringAsync().Result; // Output JSON response Console.WriteLine(jsonResponse); Console.WriteLine("Press any key to continue."); Console.ReadKey(); } }

Anirban Paul 1 Reputation point

2021-12-08T07:52:04.56+00:00

I am able to get data using this method. This method is able to fetch answer to the specific question mentioned in the code. But How can I find all the questions with that has been answered with default value and how can I update those answers from my UI ?

V Sai Amruth 0 Reputation points

2023-03-09T10:42:40.94+00:00

Hi Anirban paul

i am also in the same Situation now can please help me .if you got the Solution for this problem.
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Programmatically updating answer for an unanswered question in Custom Question Answering

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