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Hi Guys, I have a question regarding MECM and Offline Servicing we always used to be able to do offline servicing on our Windows 10 Enterprise 2004 wim's, but for some reason this has stopped working, once the updates gets scheduled and applied, it does not get applied, but skips the CU for the month. If we try and schedule the updates again it is not in the list anymore and looking at the WIM properties it comes back with those updates as not required, yet it is required and not applied on the WIM.
Have tried new ISO's directly from VLSC October 2021 patched and also having the same issue. Looking at the Offline Servicing log from MECM we can see the following error APPLICABILITY_CHECK_NOT_SUPPORTED 0x80070057. Can see there used to be an issue regarding this error and this has been resolved now if you use a build version of 985 or higher, the October one we are using is build 1288 and it does not seem like it is working for us in this matter more info on the error here: https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/offline-servicing-lcu-may-fail.
Used to have CM 2010 and ADK 10 version 10.1.19041 have since updated to CM 2107 and ADK 11 10.1.22000. Thought that the issue would disappear after the update, but it did not. Also another thing we have noticed trying to use the DISM commands on Server 2016 gives us an error 87 "the add-package option is unknown" (do note we are using /Add-Package) or if we use Add-WindowsPackage we also get an error code = 0x80004001 which is the same error code from above link. Not sure if this might be related to why the Offline Servicing in MECM is not working, because that the commands are not working for our Server 2016. I can run this exact same commands on my Windows 10 device without any errors and it adds the CU successfully to the WIM as well. Just want to know if there are anyone else experiencing this issue as well when it comes to Offline Servicing and if it is fixed and what have you done to fix it please.
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The issue is within the servicing stack update
since SSU-19041.1145, it's not fully compatible with Host OS below Windows 10 v1803 (build 17134)
to fix the issue on your Server 2016 Host OS, simply run these in command prompt as administrator
copy /y %SystemRoot%\System32\slc.dll %SystemRoot%\System32\ext-ms-win-security-slc-l1-1-0.dll
copy /y %SystemRoot%\SysWOW64\slc.dll %SystemRoot%\SysWOW64\ext-ms-win-security-slc-l1-1-0.dll
you can keep the duplicated file, or remove it after servicing 19041 images
Hi @abbodi86 , thank you for your comment. This has indeed resolved the issue for me, can use the DISM commands on my Server 2016 and the Offline Servicing through MECM is working as well now! Could you please send me more info or the link of where you got this information if possible, as I would like to have a read about this as I have been struggling for weeks to resolve this.
It's self discovery, with the help of Process Monitor
SSU-19041.1145 or later versions, require loading ext-ms-win-security-slc-l1-1-0.dll which is api set stub (not reall dll file) that only exist on Windows 10 v1803 and later
all the functions of this dll are already exist in slc.dll, thus we fool the SSU to load the copied file
i have been trying to report this issue since late July, without success to reach relevant MS employee :)
Thank you @abbodi86 , I have a call with MS Support open as well, will send them this link hopefully he can assist in getting this to the right people to have a look at. Thanks again for the help, glad our issue is resolved now :)
@Eugene Verheem
The issue is fixed with SSU-19041.1371 and later (i.e. with November 2021 Cumulative Update Preview)
i didn't notice before because i gave up checking :)
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@Eugene Verheem
Thanks for your posting on Q&A.
In order to help us research further, please try to share the DISM.log and OfflineServicingMgr.log for reference.
In addition, please help to comfirm the following questions:
1.Have tried new ISO's directly from VLSC October 2021 patched and also having the same issue. Looking at the Offline Servicing log from MECM we can see the following error APPLICABILITY_CHECK_NOT_SUPPORTED 0x80070057.
What is the OS version and OS Build? Also Please help to comfirm the KB number of the CU which you want to inject into the Offline WIM file.
2. As far as I know, we could not import the .MSU package into the Online WIM files.
Also we could follow this link to import the update package manually.
Please keep us in touch if there are any updates of the case. Have a great day.
Regards,
Rita
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