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Dear all,
My computer occurs a BSOD : ATTEMPTED WRITE TO READONLY MEMORY.
Here are logs via V2-Collector :
https://drive.google.com/drive/folders/1CEqPt2H6EXIF5XGsW8DmzsWCzzDj0n-B?usp=sharing
How do i know the root cause about this BSOD?
btw, I can't use troubleshooting to analysis this issue.
Thanks.
BR,
Eric.
does this also happen when you uninstall BurnInTest?
the bugcheck happened when stopping a service while running
"C:\Program Files\BurnInTest\rebooter.exe"
as this is an old Enterprise LTSB version you can probably not update to a current Windows version?
btw.: are your sure Windows is correctly licensed on this system?
Hi @EckiS
does this also happen when you uninstall BurnInTest?
--> I'm not sure about it. Because i'm running some tests whose need this tool to reboot.
as this is an old Enterprise LTSB version you can probably not update to a current Windows version?
--> This os version is in intel por and os build version is latest (v.17763.2330 via auto update). Even the bios we use is also latest version.
How to know the root cause of this BSOD? Update the service which rebooter.exe calls can fix it? or i should use the newer version of BurnInTest tool to try? or other suggestions.
are your sure Windows is correctly licensed on this system?
--> I'm really sure that i don't enter any license, so it is normal behavior.
Thanks.
BR,
Eric.
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You may open start and search for feedback and open the Feedback Hub and report this issue and you may upload the file there.
Take a look at:
https://support.microsoft.com/en-us/sbs/windows/troubleshoot-blue-screen-errors-5c62726c-6489-52da-a372-3f73142c14ad
Try run Windows Update and download and install all updates.
Hi @Reza-Ameri ,
Could you provide the link of "Feedback Hub"?
Try run Windows Update and download and install all updates.
--> I'm already using the latest version via Windows Update. I don't know the key point of this issue in order to updating for it.
The "Troubleshoot blue screen errors" link is not helpful for me. This BSOD is not easy to duplicate, even run thousand times of reboot may won't occur again. So how to get the root cause or more information about it? is there any useful analysis tool? I only knew V2-collector and windbg..
If there is something i misunderstood, plz let me know.
Thanks.
BR,
Eric.
There is no link for the Feedback Hub app and it is an application inside the Windows. You may open start or search and in the list of installed applications find it.
The reason , I asked you for the update is because Microsoft regularly fix issues and release the fix using the Windows Update.
Windbg is a valuable tool for troubleshooting, to learn more about debugging , take a look at:
https://learn.microsoft.com/en-us/windows/client-management/troubleshoot-stop-errors
Hi 57765707,
Thank you for your question and for getting in touch. My name is Samuel and I would be more than happy to help you with your query.
Follow the instructions below:
Start the computer in "Safe Mode", press Win+X ->prompt command(Admin) and type the commands below, one by one, followed by Enter(copy and paste):
sfc /scannow
dism /online /cleanup-image /CheckHealth
dism /online /cleanup-image /restorehealth
Press Control+Shift+Esc -> Launch and disable all applications that start with Windows. Restart the computer and see if the problems are resolved. This problem is usually caused by corrupted, incompatible or outdated drivers, visit your Equipment Manufacturer's support site and look for the latest updates available, if you use a dedicated Video Card, do not use Beta drivers, be it Nvidia or AMD, especially the "Crimson" drivers.
If the answer is helpful, please vote positively and accept the answer.
Hi Samuel,
I tried with the commands you provided, there is no any error.
btw, currently one of boards occurs another BSOD - MEMORY_MANAGEMENT...
