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Jeff Davis 1 Reputation point
2021-12-08T18:10:14.857+00:00

Hello,

I've recently purchase a OneDrive Account for my Organization for 2 users. I've set up the folders and files to those folders with no problems.
The other user I registered does not have access to the folder for the business. I've sent him the share request and changed permissions but he still can't access our OneDrive Folders.

How do I properly give him access so we both have access to the same documents?

Microsoft 365 and Office | OneDrive | For business | Windows
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  1. Emily Hua-MSFT 27,911 Reputation points
    2021-12-09T07:18:11.47+00:00

    Hi @Jeff Davis

    According to your description, I have some questions as following.

    • Are you using OneDrive for Business?
    • How did you share those folders and files from one account to another user's account?
    • Is there any error message when the another user open the sharing files or folders.

    Please check wther the shared steps I replied as comments in the thread below work on your issue.
    "I shared a Onenote Notebook from my Enterprise/Sharepoint account with edit permission to a person who has a personal Microsoft account but he can't add it to his Onenote desktop app because "Open in Desktop app" button is missing"

    Any updates, welcome to post back.


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