Azure Subscription and removing credit card

Dzhaneta Khutieva 31 Reputation points
2021-12-08T21:09:14.693+00:00

I had to download and install an Azure account, which is trial one. I logged into my account through my student e-mail. Now when I want to delete my account and my credit card, I can't. At first it was said that it was necessary to delete the subscription, I did it, but then I had to wait 3 days to completely delete the subscription. I deleted it today. And it seems to be written that it has been deleted, but it seems to be still there. But most importantly, I cannot remove my credit card, and I am afraid that after the trial period of the account expires, money will be withdrawn from my account. May I know what to do to avoid problems and delete credit card?

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  1. Andriy Bilous 10,996 Reputation points MVP
    2021-12-08T22:31:18.737+00:00

    Hello @Dzhaneta Khutieva

    If you have already disabled Azure subscription and want to remove credit card payment method, wait until the end of the billing period so charges are correctly calculated by Azure, then you will be able to delete your credit card without problems.
    As Azure subscription is already canceled you won't get any additional charges.

    You can remove credit card from Azure subscription Pay-as-you-go by using following steps:

    1. Sign in to the Azure portal at https://portal.azure.com/.
    2. Navigate to Cost Management + Billing. In the left menu list under Billing, select Payment methods.
    3. In the Payment methods area, on the row that the payment method is on, select the ellipsis (...) symbol and then select Delete.
      156117-image.png
    4. In the Delete a payment method area, select Delete if all conditions are met. If Delete is unavailable, continue to the next step.
    5. Select the link shown in the Delete a payment method area.
      156118-image.png
    6. When you select the corrective action link, you're redirected to the Azure page where you take action. Take whatever correction action is needed.
      If necessary, complete all other corrective actions.
    7. Navigate back to Cost Management + Billing > Billing profiles > Payment methods and delete the payment method.

    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/delete-azure-payment-method

    1 person found this answer helpful.

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