Azure Subscription and removing credit card

Dzhaneta Khutieva 36

I had to download and install an Azure account, which is trial one. I logged into my account through my student e-mail. Now when I want to delete my account and my credit card, I can't. At first it was said that it was necessary to delete the subscription, I did it, but then I had to wait 3 days to completely delete the subscription. I deleted it today. And it seems to be written that it has been deleted, but it seems to be still there. But most importantly, I cannot remove my credit card, and I am afraid that after the trial period of the account expires, money will be withdrawn from my account. May I know what to do to avoid problems and delete credit card?

Andriy Bilous 11,341 Reputation points MVP

2021-12-08T21:27:55.037+00:00

Will the article help you to remove credit card?
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/delete-azure-payment-method
Dzhaneta Khutieva 36 Reputation points

2021-12-08T21:57:21.437+00:00

Thank you for your answer! But after I deleted the subscription and tried to delete my credit card, I received this message:
"Pending charges

This billing profile is in the middle of a billing period, and there are pending charges accumulating on this billing profile. To remove this payment method, wait until the end of the billing period so charges are correctly calculated"

Does that mean that I need to wait till the end of the Trial and then I will be able to delete my credit card without problems? And even if starts next month they will not withdraw money from the account?
Andriy Bilous 11,341 Reputation points MVP

2021-12-08T22:27:47.637+00:00

Yes. You are right.
You need to wait till the end of the Trial and then you will be able to delete your credit card without problems.
As Azure subscription is canceled you won't get any additional charges.
Dzhaneta Khutieva 36 Reputation points

2021-12-08T22:37:34.937+00:00

I hope so. I was just afraid because everywhere were written that if I delete a subscription, then right after I will be able to delete my credit card, and I tried, but I am not able to do that. So I was thinking what if after the trial it immediately will take money from a credit card because there will be something like a second to delete the cart or something like that.. It's just my thoughts, I hope there won`t be something like that. ))
Thank you very much!
Dzhaneta Khutieva 36 Reputation points

2021-12-08T22:44:53.737+00:00

Maybe also I was afraid because the first time when I opened a Microsoft account, there was written that I already had an account and that is why I couldn`t create a FREE Azure account, then I chose the button "Use an existing subscription in your account ", and when I open it, there was a reminder about free subscription and 30 days, but I was confused - how it works if this account wasn't new and if they say that only new one can create an account with a trial subscription... Maybe, do you know why that can be like that?

Accepted answer

Andriy Bilous 11,341 Reputation points MVP

2021-12-08T22:31:18.737+00:00
Hello @Dzhaneta Khutieva

If you have already disabled Azure subscription and want to remove credit card payment method, wait until the end of the billing period so charges are correctly calculated by Azure, then you will be able to delete your credit card without problems.
As Azure subscription is already canceled you won't get any additional charges.

You can remove credit card from Azure subscription Pay-as-you-go by using following steps:

Sign in to the Azure portal at https://portal.azure.com/.

Navigate to Cost Management + Billing. In the left menu list under Billing, select Payment methods.

In the Payment methods area, on the row that the payment method is on, select the ellipsis (...) symbol and then select Delete.

In the Delete a payment method area, select Delete if all conditions are met. If Delete is unavailable, continue to the next step.

Select the link shown in the Delete a payment method area.

When you select the corrective action link, you're redirected to the Azure page where you take action. Take whatever correction action is needed.
If necessary, complete all other corrective actions.

Navigate back to Cost Management + Billing > Billing profiles > Payment methods and delete the payment method.

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/delete-azure-payment-method
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1 person found this answer helpful.
Dzhaneta Khutieva 36 Reputation points

2021-12-09T12:06:40.72+00:00

Hello. Do you mean that I need to do those steps after my trial will end? because when I do the same steps as you showed here I still got the answer that I need to wait till the end of the month and only then ( I hope) I will be able to delete. And also I have a trial one, not a pay-as-you-go subscription.

Andriy Bilous 11,341 Reputation points MVP

2021-12-09T12:35:18.19+00:00

You have already deleted your subscription, so no need to make above steps.

You just need to wait until the end of the billing period so charges are correctly calculated by Azure, then you will be able to delete your credit card without problems.

Dzhaneta Khutieva 36 Reputation points

2021-12-09T17:40:41.977+00:00

Thank you very much!

Norah ALtuwayli 0 Reputation points

2024-03-18T08:38:45.8166667+00:00

what do you mean by billing period? and how long it is?
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