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Teams on KDE NEON crashing.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 31%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Peter Nunn
1
Reputation point
I have installed teams on KDE Neon running Wayland.
It seems to run OK when started from the menue as seen in the screen shot
However, if I clink on a link to a meeting in an invite, the app opens, then gets replaced with a white rectangle of the same size, then crashes and re-opens with a message about not being able to log in or some such thing, and to try logging in again.
Rince and repeat.
It is teams version 1.4.00.26453 (64 bit) if that helps.
Ta
Peter.
Microsoft 365 and Office | Skype for Business | Linux
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 58,646 Reputation points Moderator2021-12-09T08:02:54.35+00:00 Hi @Peter Nunn
Does anyone else have the same issue in your organization?
Could you provide the screenshot of error message when Teams client crashes?
To exclude the client issue, it firstly recommend you try to clear the client cache file to see if it can be fixed by running this command:
rm -r ~/.config/Microsoft/Microsoft\ Teams\ -\ Insiders
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Peter Nunn 1 Reputation point
2021-12-09T08:07:49.013+00:00 Hi Jimmy, thanks for getting back to me.
Unfortunately I am the only person in my organization, so we are all having the issue :)
The next time I get invited to a meeting and it blows up, I'll get a screen shot for sure.
I'll also try clearing the cache.
Thanks.
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JimmyYang-MSFT 58,646 Reputation points Moderator
2021-12-13T10:16:55.627+00:00 -
Peter Nunn 1 Reputation point
2021-12-16T05:29:26.48+00:00 Hi @JimmyYang-MSFT I have just had another attempt at teams, this time on Xorg rather than Wayland and have had the same issue.
is the screen shot... The screen shows briefly, then goes to the attached, eventually it crashes and the whole process re-starts. No exactly usable. Luckily it seems to work OK in the web browser though.
Peter.
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JimmyYang-MSFT 58,646 Reputation points Moderator
2021-12-21T11:30:37.287+00:00 Hi @Peter Nunn
Thanks for your response!
If there is no issue in Teams web client, we assumed it may related to Teams client issue, Have you tried to follow above suggestions to clear Teams client cache file and restart to see if it can be fixed?
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