46,189 questions
How to fix unable to acquire LMS api issue
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 41%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Gross, Jessica (CCL)
1
Reputation point
Scorm packages that are configured to open in a different browser dont open in LMS365 app, users get this error message;
teams.365.systems says
An error has occured:
Error - unable to acquire LMS API, contact may not play properly an results may not be recorded. Please contact technical support.
why is this happening and how can it be resolved?
Jess
Community Center | Not monitored
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 58,641 Reputation points Microsoft External Staff2021-12-13T09:44:05.65+00:00 Our forum is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is related to the development, which is not in our support scope. I will remove teams tag and add not-supported tag. Thanks for your understanding!
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