How do you search by user name when viewing the list of users?

Paul Mitchell 1 Reputation point

How do you search by username?
I can only seem to be able to search by user which isn't much help as lots of usernames have a blank user field.


Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Marilee Turscak-MSFT 32,551 Reputation points Microsoft Employee

    Anything that's listed in the columns will be searchable. I would make sure that you have all of the columns that you want listed and that you don't have any filters applied. You can also try switching to the new Preview version for the enhanced search experience.



    Name and UPN should always be visible. If you share a screenshot of what you are searching for and a screenshot of that user's properties, I will be able to better assist.

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  2. tinodo 81 Reputation points

    You can use the "Search users" box not only to search for names, but you can also enter a (partial) UPN or an object id in there.

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  3. Paul Mitchell 1 Reputation point

    That doesn't work.
    If I enter part of any email address that is used as a 'User Name', Search finds nothing.

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  4. Paul Mitchell 1 Reputation point

    Hi @Marilee Turscak-MSFT

    I think I see the problem.
    You can search for "ada.wong", but not "a.wong"
    Like really? How bad is that, it can't do a substring search unless you start with the beginning of the username?

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  5. Paul Mitchell 1 Reputation point

    Hi @Marilee Turscak-MSFT

    Okay, so we have two directories, search works as expect in one, not in the other
    In the one that is not working, where I cannot search by email address, I noticed the filter options look like this:


    But the one that works correctly, has filter options that look like this