one user forgot his windows 10 PIN code, but the domain user password still remember, so he try to remove or reset the PIN code, but the remove icon is grayed out. (as below screenshot). and there is no option to "reset" the PIN.
the only available icon is "change" which need input the old PIN to set the new PIN.
I want to know how to force to remove or reset the PIN ? I struggle on this a few days...... please help, thanks