Share via

Mouse Cursor Disappear after disconnecting the mouse

Sharma, Arpit (GE Healthcare) 1 Reputation point
2020-08-13T13:16:13.677+00:00

Issue is once I disconnect my mouse, from the desktop , the cursor got disappears.
I have connected 2 desktop machine after that i am disconnect the mouse from the secondary desktop . Once i disconnect my mouse , the cursor got disappeared .
The cursor is actually still there, but just hidden. Because once I move the cursor, you see certain icons light up .
Please let us know any option or any windows setting through which i can able to see my mouse cursor (any registry or any policy or any other setting )

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,154 questions
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Jenny Yan-MSFT 9,336 Reputation points
    2020-08-14T02:06:37.32+00:00

    Hi,
    1.once I disconnect my mouse, from the desktop, the cursor got disappears.

    Could you please clarify how did you disconnect the mouse? Are you unplugging the usb or turning off the Bluetooth mouse?

    2.Is there any changes made before you met this issue? Like installing the monthly update in windows?

    1. Run "main.cpl" and check the device status under Hardware: 17524-image.png
    2. Run "devmgmt.msc" and check if the driver is latest version. 17602-image.png

    5.Run Windows Troubleshooter to verify if any issues could be detected that related to the mouse.

    Thanks,
    Jenny

    -----Please "Accept as answer " if the reply is helpful-----

  2. Sharma, Arpit (GE Healthcare) 1 Reputation point
    2020-09-22T16:23:42.043+00:00

    i am removing the mouse using unplugging the usb , but once i disconnected my mouse that HID compliant mouse option also gone . let me know what should i do ? Is microsoft have any driver or .exe ? So once i disconnect my mouse after that still it has showing that HID compliant mouse option in device manager

    0 comments