Hi @IBN ,
Based on my researchs, I think for now there are no good solutions to solve this problem.
You may consider the following workarounds:
- Use some other SBCs and essentially relaying the call from SBC to SBC (Provided by PeterL)
- Add a recorded greeting to make it more confortable for the caller.
Here is a thread about the same issue: https://techcommunity.microsoft.com/t5/microsoft-teams/delay-transferring-out-from-auto-attendant/m-p/1581115/page/2
Best regards,
Lou
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