Installing Server Management Studio infinite reboot loop

Question

Hi

I am trying to install SSMS 2019 and I just keep getting 'a reboot is required' infinite loop. I have windows 10 and I just re-installed Windows 10 because I had a registry issue trying to install MS SQL Server 2019 (which I fixed with the reinstall)! So far with the SSMS 2019 install I tried:
Running the exe in Administrator mode
The delete the ODBM Driver 17 trick people posted on stack overflow forums
I updated the Visual C++ 2013 Redistributable Package to x64 12.0.40664.0.
I checked the .Net Framework and it's 4.8
I tried disabling my firewall and antivirus

The installer just keeps wanting a reboot. I have already installed MS SQL Server 2019 with no issues.

I have this log, which maybe might help? I found it after attempting to Repair the install after multiple reboots. Thanks everyone.

[1C40:3BCC][2021-12-14T06:15:45]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\av311\Downloads\SSMS-Setup-ENU.exe, cmdline: '-burn.unelevated BurnPipe.{9ABDA11A-93AD-47F3-8BD7-0DA83CCBBC9E} {9E8ACABC-943A-4E92-9D0C-16CEEBB83430} 10364'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SSMSINSTALLROOT' to value '[ProgramFilesFolder]Microsoft SQL Server Management Studio 18'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing numeric variable 'SSMSInstallExists' to value '0'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SSMSInstalledLanguageKeyExists' to value 'false'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SSMSInstalledLanguageMatch' to value 'true'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SSMS18PreReleaseDetected' to value 'false'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SSMS18InstalledVersion' to value ''
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'AzureDataStudioInstalledVersion' to value ''
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'AzureDataStudioInstalledVersionInsider' to value ''
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing numeric variable 'AzureDataStudioInstallExists' to value '0'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing numeric variable 'AzureDataStudioInstallExistsInsider' to value '0'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'AzureDataStudioVersion' to value '1.32.0'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing numeric variable 'DONOTINSTALLAZUREDATASTUDIO' to value '0'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'ProductVersionVar' to value '15.0.18390.0'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'HeaderText' to value 'Release 18.10'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SubHeaderText' to value 'Microsoft SQL Server Management Studio with Azure Data Studio'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'LicenseTermsSSMSUrl' to value 'https://go.microsoft.com/fwlink/?LinkID=620835&clcid=0x[System.Convert]::ToInt32(1033)'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'LicenseTermsADSUrl' to value 'https://go.microsoft.com/fwlink/?linkid=2140322&clcid=0x[System.Convert]::ToInt32(1033)'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'PreviewStatementUrl' to value 'https://go.microsoft.com/fwlink/?LinkID=824140'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'TelemetryDocumentationUrl' to value 'https://go.microsoft.com/fwlink/?LinkID=869476'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing numeric variable 'InstallerLcid' to value '1033'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'CancelText' to value 'C_ancel'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'CloseText' to value '_Close'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'ContinuePastWarningText' to value 'Do you wish to continue?'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'InstallText' to value '_Install'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'LicenseTermsSSMSText' to value 'SQL Server Management Studio'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'LicenseTermsADSText' to value 'Azure Data Studio'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'LoadingPackagesText' to value 'Loading packages. Please wait...'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'OverallProgressText' to value 'Overall Progress'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'PackageProgressText' to value 'Package Progress'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'PrivacyStatementText' to value 'Privacy Statement'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'TelemetryDocumentationText' to value 'documentation'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'PrivacyDisclaimerText' to value 'SQL Server Management Studio transmits information about your installation experience, as well as other usage and performance data, to Microsoft to help improve the product. To learn more about data processing and privacy controls, and to turn off the collection of this information after installation, see the {documentation}.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'RepairText' to value 'Repair'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'RestartText' to value 'Restart'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupBlockedDescriptionText' to value 'Something has blocked setup from continuing.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupBlockedText' to value 'Setup Blocked'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupCanceledDescriptionText' to value 'The setup operation has been canceled.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupCanceledText' to value 'Setup Canceled'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupCompletedText' to value 'Setup Completed'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupFailedDescriptionText' to value 'A failure occured during installation.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupFailedText' to value 'Setup Failed'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupHelpDescriptionText' to value '/install | /repair | /uninstall - installs, repairs, or uninstalls. Install is the default.

/passive | /quiet - displays minimal UI with no prompts or displays no UI and no prompts. By default, UI and all prompts are displayed.

/norestart - suppress any attempts to restart. By default, UI will prompt before restart.

/log <logfile prefix> - the prefix for SSMS setup logs. By default, log files are created under %TEMP%\SSMSSetup.

SSMSInstallRoot=<Path to SSMS location>. By default, {0}.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupHelpText' to value 'Setup Help'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupInstalledText' to value 'All specified components have been installed successfully.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupLayoutText' to value 'Layout operation has completed.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupLogText' to value 'Click here for the log file.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupProgressText' to value 'Setup Progress'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupRepairedText' to value 'All specified components have been repaired successfully.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupRestartDescriptionText' to value 'The computer needs to be restarted before setup can continue.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupRestartText' to value 'Restart required in order to complete setup.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupUninstalledText' to value 'All specified components have been uninstalled successfully.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupWarningDescriptionText' to value 'The following issues may impact the installed application.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SetupWarningText' to value 'Setup Warnings'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'TermsAndConditionText' to value 'By clicking the "Install" button, I acknowledge that I accept the {Privacy Statement} and the License Terms for {SQL Server Management Studio} and {Azure Data Studio}.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'UninstallText' to value 'Uninstall'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'WelcomeInstallText' to value 'Welcome. Click "Install" to begin.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'YesText' to value 'Yes'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'RestartAlreadyPending' to value 'A pending restart is blocking setup from completing. Please restart the computer and run setup again.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'AnotherInstallRunning' to value 'Setup is blocked due to another install currently running. Please let the other install complete and then restart the computer if necessary.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'SSMSCurrentlyRunning' to value 'SSMS is currently running. Please close any open instances of SSMS and run this installer again.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'AzureDataStudioCurrentlyRunning' to value 'Azure Data Studio is currently running. Please close any open instances of Azure Data Studio and run this installer again.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'MinimizeButtonAccessibleName' to value 'Minimize'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'Win10OrWS2016NotSupported' to value 'This version of Windows 10 or Windows Server 2016 is not supported. Please upgrade to version 1607 or greater.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'IsUpgradeScenario' to value 'false'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'ChangeText' to value 'C_hange'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'LocationText' to value '_Location:'
[1C40:3BCC][2021-12-14T06:15:45]i000: Initializing string variable 'InvalidLocationText' to value 'Invalid location. Please enter a valid location to proceed.'
[1C40:3BCC][2021-12-14T06:15:45]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\av311\AppData\Local\Temp\SsmsSetup\SSMS-Setup-ENU_20211214061545.log'
[1C40:3BCC][2021-12-14T06:15:45]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\av311\Downloads\SSMS-Setup-ENU.exe'
[1C40:3BCC][2021-12-14T06:15:45]i000: Loading managed bootstrapper application.
[1C40:3BCC][2021-12-14T06:15:45]i000: Creating BA thread to run asynchronously.
[1C40:0FBC][2021-12-14T06:15:45]i000: ManagedBootstrapperApp.Run: Launching the managed bootstrapper application.
[1C40:0FBC][2021-12-14T06:15:45]i000: BootstrapperMetadataModel.Initialize: Start loading the bootstrapper app data xml file
[1C40:32A0][2021-12-14T06:15:46]i000: ManagedBootstrapperApp.LogUserEnvironmentInfoInBackground: OS Caption: Microsoft Windows 10 Home
[1C40:32A0][2021-12-14T06:15:46]i000: ManagedBootstrapperApp.LogUserEnvironmentInfoInBackground: OS Version: 10.0.19042
[1C40:32A0][2021-12-14T06:15:46]i000: ManagedBootstrapperApp.LogUserEnvironmentInfoInBackground: NetFx4 Version: 4.8.04084
[1C40:32A0][2021-12-14T06:15:46]i000: ManagedBootstrapperApp.LogUserEnvironmentInfoInBackground: OS UI Culture: English (United Kingdom) (2057)
[1C40:32A0][2021-12-14T06:15:46]i000: ManagedBootstrapperApp.LogUserEnvironmentInfoInBackground: Azure Data Studio InstallLocation: C:\Program Files\Azure Data Studio\
[1C40:32A0][2021-12-14T06:15:46]i000: ManagedBootstrapperApp.LogUserEnvironmentInfoInBackground: Azure Data Studio DisplayVersion: 1.32.0
[1C40:32A0][2021-12-14T06:15:46]i000: ManagedBootstrapperApp.LogUserEnvironmentInfoInBackground: Azure Data Studio Version (Major.Minor): 1.32
[1C40:0FBC][2021-12-14T06:15:46]i000: BootstrapperMetadataModel.Initialize: Completed loading the bootstrapper app data xml file content: <BootstrapperApplicationData xmlns="http://schemas.microsoft.com/wix/2010/BootstrapperApplicationData">
<WixBalCondition Condition="SSMS18PreReleaseDetected = 0" Message="The Generally Available (GA) version of SQL Server Management Studio (SSMS) v18.0 cannot be installed because a pre-release version of SSMS is installed on your computer. Uninstall the pre-release version of SSMS from 'Add/Remove Programs' in the Control Panel and run SSMS setup again." />
<WixBalCondition Condition="(SSMS18PreReleaseDetected = 1) OR (SSMSInstallExists = 0) OR (SSMSInstalledLanguageKeyExists = 0) OR SSMSInstalledLanguageMatch" Message="SSMS can only be upgraded by installing the package of the matching language. Please, use the matching version of the installer, or uninstall the current version of SSMS and run SSMS setup again." />
<WixBalCondition Condition="NOT Msix64" Message="SSMS can only be installed on 64-bit versions of Windows." />
<WixBalCondition Condition="RebootPending = 0" Message="Setup has detected that a computer restart is pending. Please restart the computer and run Setup again" />
<WixBalCondition Condition="(VersionNT = v6.1 AND ServicePackLevel = 1) OR VersionNT > v6.1" Message="The current operating system is not supported. This application requires at least Windows 7 SP1 or Windows Server 2008 R2 SP1 to run." />
<WixBalCondition Condition="Installed OR (VersionNT <> v6.2) OR (InstallationType <> "Client")" Message="Windows 8 is not supported. Please upgrade your operating system to continue." />
<WixBalCondition Condition="(VersionNT <> v6.3) OR (KB2919355_amd64_CurrentState = 112 OR KB2919355_x86_CurrentState = 112)" Message="The update corresponding to KB2919355 needs to be installed before you can install this product on Windows 8.1 or Windows Server 2012 R2. Please refer to https://support.microsoft.com/en-us/kb/2919355/ to obtain and install this update." />
<WixBundleProperties DisplayName="Microsoft SQL Server Management Studio - 18.10" LogPathVariable="WixBundleLog" Compressed="no" Id="{c09f71ef-fff8-435a-bdc9-3c242a7c36f3}" UpgradeCode="{C55E865B-F94F-42FC-A95A-00F24602F1C2}" PerMachine="yes" />
<WixMbaPrereqInformation PackageId="NetFx45Web" LicenseUrl="http://go.microsoft.com/fwlink/?LinkID=260867" />
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<WixPackageProperties Package="msoledbsql.msi" Vital="yes" DisplayName="Microsoft OLE DB Driver for SQL Server" DownloadSize="7434240" PackageSize="7434240" InstalledSize="15749736" PackageType="Msi" Permanent="yes" LogPathVariable="WixBundleLog_msoledbsql.msi" RollbackLogPathVariable="WixBundleRollbackLog_msoledbsql.msi" Compressed="yes" DisplayInternalUI="no" />
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<WixPackageProperties Package="sql_ssms_x64" Vital="yes" DisplayName="SQL Server Management Studio" DownloadSize="47214592" PackageSize="47214592" InstalledSize="208524862" PackageType="Msi" Permanent="no" LogPathVariable="WixBundleLog_sql_ssms_x64" RollbackLogPathVariable="WixBundleRollbackLog_sql_ssms_x64" Compressed="yes" DisplayInternalUI="no" />
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<WixPackageProperties Package="SsmsPostInstall_x64" Vital="yes" DisplayName="SSMS Post Install Tasks" DownloadSize="299008" PackageSize="299008" InstalledSize="0" PackageType="Msi" Permanent="no" LogPathVariable="WixBundleLog_SsmsPostInstall_x64" RollbackLogPathVariable="WixBundleRollbackLog_SsmsPostInstall_x64" Compressed="yes" DisplayInternalUI="no" />
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<WixPayloadProperties Payload="HelpViewer2_3" Package="HelpViewer2_3" Container="WixAttachedContainer" Name="redist\help3_vs_net.msi" Size="311296" LayoutOnly="no" />
<WixPayloadProperties Payload="cabE503715EC9048140D7380B4A179097EF" Package="HelpViewer2_3" Container="WixAttachedContainer" Name="redist\cab1.cab" Size="2838296" LayoutOnly="no" />
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<WixPayloadProperties Payload="NetFx45Web" Package="NetFx45Web" Name="redist\dotNetFx45_Full_setup.exe" Size="1005568" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=225704" LayoutOnly="no" />
<WixPayloadProperties Payload="sqlncli.msi" Package="sqlncli.msi" Container="WixAttachedContainer" Name="x64\sqlncli.msi" Size="5079040" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718112" LayoutOnly="no" />
<WixPayloadProperties Payload="msodbcsql.msi" Package="msodbcsql.msi" Container="WixAttachedContainer" Name="x64\msodbcsql.msi" Size="4640768" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718071" LayoutOnly="no" />
<WixPayloadProperties Payload="msoledbsql.msi" Package="msoledbsql.msi" Container="WixAttachedContainer" Name="x64\msoledbsql.msi" Size="7434240" LayoutOnly="no" />
<WixPayloadProperties Payload="sql_as_oledb_x64" Package="sql_as_oledb_x64" Container="WixAttachedContainer" Name="x64\sql_as_oledb.msi" Size="77770752" LayoutOnly="no" />
<WixPayloadProperties Payload="sql_as_oledb_x86" Package="sql_as_oledb_x86" Container="WixAttachedContainer" Name="x86\sql_as_oledb.msi" Size="38191104" LayoutOnly="no" />
<WixPayloadProperties Payload="VS2017IsoShellForSSMS" Package="VS2017IsoShellForSSMS" Container="WixAttachedContainer" Name="redist\vs2017_isoshell_for_ssms.msi" Size="142082048" LayoutOnly="no" />
<WixPayloadProperties Payload="VSTA2017" Package="VSTA2017" Container="WixAttachedContainer" Name="redist\vsta_setup.exe" Size="13395792" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=799679" LayoutOnly="no" />
<WixPayloadProperties Payload="sql_ssms_x64" Package="sql_ssms_x64" Container="WixAttachedContainer" Name="x64\sql_ssms.msi" Size="47214592" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718090" LayoutOnly="no" />
<WixPayloadProperties Payload="sql_ssms_loc_x64_Loc" Package="sql_ssms_loc_x64_Loc" Container="WixAttachedContainer" Name="x64\sql_ssms_loc.msi" Size="1380352" DownloadUrl="http://go.microsoft.com/fwlink/?LinkId=718096" LayoutOnly="no" />
<WixPayloadProperties Payload="ssms_rs_x64" Package="ssms_rs_x64" Container="WixAttachedContainer" Name="x64\ssms_rs.msi" Size="8925184" LayoutOnly="no" />
<WixPayloadProperties Payload="ssms_as_x64" Package="ssms_as_x64" Container="WixAttachedContainer" Name="x64\ssms_as.msi" Size="82874368" LayoutOnly="no" />
<WixPayloadProperties Payload="ssms_is" Package="ssms_is" Container="WixAttachedContainer" Name="x86\ssms_is.msi" Size="26750976" LayoutOnly="no" />
<WixPayloadProperties Payload="AzureDataStudio" Package="AzureDataStudio" Container="WixAttachedContainer" Name="azuredatastudio-windows-setup.exe" Size="120974728" LayoutOnly="no" />
<WixPayloadProperties Payload="SsmsPostInstall_x64" Package="SsmsPostInstall_x64" Container="WixAttachedContainer" Name="x64\SsmsPostInstall.msi" Size="299008" LayoutOnly="no" />
<WixStdbaOverridableVariable Name="SSMSINSTALLROOT" />
<WixStdbaOverridableVariable Name="DONOTINSTALLAZUREDATASTUDIO" />
</BootstrapperApplicationData>
[1C40:0FBC][2021-12-14T06:15:46]i000: MainViewModel.CheckFailedConditions: Check whether OS is Windows 10 / Windows Server 2016 pre-RS1 (build <= 10586). OSVersion = 10.0.19042
[1C40:0FBC][2021-12-14T06:15:46]i000: ManagedBootstrapperApp.SetCommandLineProperties: Begin
[1C40:0FBC][2021-12-14T06:15:46]i000: ManagedBootstrapperApp.SetCommandLineProperties: End
[1C40:3BCC][2021-12-14T06:15:47]i100: Detect begin, 20 packages
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting string variable 'NETFRAMEWORK45' to value '528372'
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting numeric variable 'AzureDataStudioInstallExists' to value 1
[1C40:3BCC][2021-12-14T06:15:47]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6748A5FD-29EB-4BA6-B3C6-E7B981B8D6B0}_is1'
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting numeric variable 'AzureDataStudioInstallExistsInsider' to value 0
[1C40:3BCC][2021-12-14T06:15:47]i052: Condition 'AzureDataStudioInstallExists' evaluates to true.
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting string variable 'AzureDataStudioInstalledVersion' to value '1.32.0'
[1C40:3BCC][2021-12-14T06:15:47]i052: Condition 'AzureDataStudioInstallExistsInsider' evaluates to false.
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting string variable 'SSMS18InstalledVersion' to value '15.0.18390.0'
[1C40:3BCC][2021-12-14T06:15:47]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\SQL Server Management Studio\18'
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting numeric variable 'SSMS18PreReleaseDetected' to value 0
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting numeric variable 'SSMSInstallExists' to value 1
[1C40:3BCC][2021-12-14T06:15:47]i052: Condition 'SSMSInstallExists' evaluates to true.
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting string variable 'SSMSINSTALLROOT' to value 'D:\Program Files (x86)\MS SQL\'
[1C40:3BCC][2021-12-14T06:15:47]i052: Condition 'SSMSInstallExists' evaluates to true.
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting string variable 'SSMSInstallVersion' to value '15.0.18390.0'
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting numeric variable 'SSMSInstalledLanguageKeyExists' to value 1
[1C40:3BCC][2021-12-14T06:15:47]i052: Condition 'SSMSInstalledLanguageKeyExists' evaluates to true.
[1C40:3BCC][2021-12-14T06:15:47]i000: Registry value not found. Key = 'SOFTWARE\Microsoft\Microsoft SQL Server Management Studio\18\Language', Value = '1028'
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting numeric variable 'SSMSInstalledLanguage1028' to value 0
[1C40:3BCC][2021-12-14T06:15:47]i052: Condition 'SSMSInstalledLanguageKeyExists' evaluates to true.
[1C40:3BCC][2021-12-14T06:15:47]i000: Registry value not found. Key = 'SOFTWARE\Microsoft\Microsoft SQL Server Management Studio\18\Language', Value = '1031'
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting numeric variable 'SSMSInstalledLanguage1031' to value 0
[1C40:3BCC][2021-12-14T06:15:47]i052: Condition 'SSMSInstalledLanguageKeyExists' evaluates to true.
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting numeric variable 'SSMSInstalledLanguage1033' to value 1
[1C40:3BCC][2021-12-14T06:15:47]i052: Condition 'SSMSInstalledLanguageKeyExists' evaluates to true.
[1C40:3BCC][2021-12-14T06:15:47]i000: Registry value not found. Key = 'SOFTWARE\Microsoft\Microsoft SQL Server Management Studio\18\Language', Value = '1036'
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting numeric variable 'SSMSInstalledLanguage1036' to value 0
[1C40:3BCC][2021-12-14T06:15:47]i052: Condition 'SSMSInstalledLanguageKeyExists' evaluates to true.
[1C40:3BCC][2021-12-14T06:15:47]i000: Registry value not found. Key = 'SOFTWARE\Microsoft\Microsoft SQL Server Management Studio\18\Language', Value = '1040'
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting numeric variable 'SSMSInstalledLanguage1040' to value 0
[1C40:3BCC][2021-12-14T06:15:47]i052: Condition 'SSMSInstalledLanguageKeyExists' evaluates to true.
[1C40:3BCC][2021-12-14T06:15:47]i000: Registry value not found. Key = 'SOFTWARE\Microsoft\Microsoft SQL Server Management Studio\18\Language', Value = '1041'
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting numeric variable 'SSMSInstalledLanguage1041' to value 0
[1C40:3BCC][2021-12-14T06:15:47]i052: Condition 'SSMSInstalledLanguageKeyExists' evaluates to true.
[1C40:3BCC][2021-12-14T06:15:47]i000: Registry value not found. Key = 'SOFTWARE\Microsoft\Microsoft SQL Server Management Studio\18\Language', Value = '1042'
[1C40:3BCC][2021-12-14T06:15:47]i000: Setting numeric variable 'SSMSInstalledLanguage1042' to value 0
[1C40:3BCC][2021-12-14T06:15:47]i052: Condition 'SSMSInstalledLanguageKeyExists' evaluates to true.
[1C40:3BCC][2021-12-14T06:15:47]i000: Registry value not found. Key = 'SOFTWARE\

Answer 1

Hi @Avellian ,

>[1C40:3BCC][2021-12-14T06:15:47]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6748A5FD-29EB-4BA6-B3C6-E7B981B8D6B0}_is1'
>[1C40:3BCC][2021-12-14T06:15:47]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\SQL Server Management Studio\18'

According you log, it seems you try to install SSMS 18.10? Did you check your registry? Did the keys mentioned in the log are existed?

We can uninstall the "Microsoft ODBC Driver 17 for SQL Server" to resolve similar issue, refer to MS document SQL Server Management Studio (SSMS) setup failed or requires restart. Please try this again.

Please download the SSMS setup file again from the MS link to make sure the setup file is well.

Answer 2

I believe it. I chose the Download SQL Server option, which took me to the Server 2019 installation page. What should I do if I'm missing registry keys? Isn't it reasonable to expect these to be included in the installation package? This is quite infuriating: (I only want to utilize the program, but I can't even get it to install.)I was able to get it to work by installing a previous version from November 2019. YAY! If anyone else is having the same issue, simply roll back a couple of versions and see if it works!

Answer 3

Check out this registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations. This is usually where you find the culprit when it says that a reboot is pending.