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Why AirPods Pro are not supported by MS Teams?

Urbanec David 1 Reputation point
2020-08-13T13:54:40.017+00:00

After connection to the call in MS Teams with Air Pods Pro I do not hear anybody, but everybody hear me well.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Vasil Michev 106.7K Reputation points MVP
    2020-08-13T14:08:39.477+00:00

    That's a question you should be asking Apple, as they need to support the corresponding codecs. It's not like the "pro" branding relates to professional use anyway :)

    The list of certified devices is here: https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/across-devices/devices?rtc=1

    1 person found this answer helpful.
  2. JimmyYang-MSFT 53,291 Reputation points Microsoft Vendor
    2020-08-14T05:55:40.767+00:00

    Hi!

    Please check if your device is support for Microsoft Teams. We recommend you use certified device, it provides a great experience for end-users and administrators.

    https://learn.microsoft.com/en-us/microsoftteams/devices/usb-devices

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