Subscription Failure

Question

Hi

when i try to send an E-mail using subscription service, i get this error :

Failure sending mail: One or more errors occurred.Mail will not be resent.

anyone knows how to solve it ?

Thank you

Answer 1

Hi @leanBI

This error message doesn't provide enough detail to be investigated.
You can go into the folder\Microsoft SQL Server\<SQL Server Instance>\Reporting Services\LogFiles, or “C:\Program Files\Microsoft SQL Server Reporting Services\SSRS\LogFiles” to open the log file ReportServerService_<timestamp>.log which is created recently, verify the error message in it, you can use keyword ‘error’ or ‘exception’ to address the relevant error message.

Best Regards,
Isabella

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