I'd check the system event log for clues.
--please don't forget to upvote
and Accept as answer
if the reply is helpful--
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Hi, I try to understand why restart causes problems on all vm's with windows servers 2012 R2. Restart process causes three event id. First reason code: 0x80020002 and next two: 0x500ff.
Servers have KB5007247 and KB890830 updates.
Is this article related to my problem ?
https://learn.microsoft.com/en-us/troubleshoot/windows-server/performance/incorrect-shutdown-reason-code-sel
What can I do to solve it ?
I'd check the system event log for clues.
--please don't forget to upvote
and Accept as answer
if the reply is helpful--
Hello @Vitalii Malii
In this case it seems that is exactly the behavior of the known issue. Microsoft will release a patch in next updates as specified.
In the meantime I would suggest to apply the suggested workaround and restart the servers with the command:
shutdown.exe /r /d P:4:2
Or run it from the host as a remote execution as: shutdown.exe –m \\MachineName /r /d P:4:2
You can even create a simple batch or script with a selection for the Machine Name so you can centralize the action.
Hope this helps with your query,
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--If the reply is helpful, please Upvote and Accept as answer--