Can't open exchange admin console

SY_MSO 166 Reputation points
2021-12-15T23:35:50.77+00:00

Some of our administrators are having problems opening the exchange admin console. I had the problem for a time yesterday but it is working now...others cannot get in today. The admins can get into every other admin console without issue. Only the exchange console is causing the error (See attached document)
Clearing Cache and reboots don't resolve the issue. We have separate admin accounts so we "run as a different user" on the browser.

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,388 questions
Microsoft 365 Publishing
Microsoft 365 Publishing
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line. Publishing: The process of preparing, producing, and releasing content for distribution or sale.
606 questions
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Accepted answer
  1. Yuki Sun-MSFT 41,016 Reputation points
    2021-12-16T05:20:38.27+00:00

    Hi @SY_MSO ,

    There was an outage (MO305726) which has just been restored and it seems to be related to the issue you described. So could you ask the affected administrators to try it again and see if everything is well now?
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