Ms Teams switch camera ussue

Kevin Adams 1

Starting in December 2021, Many users on my team stopped being able to use the switch camera feature inside Microsoft teams during class meetings. When I select switch camera nothing happens. The screen flashes and returns to the same camera. In our case we want to switch from a laptop camera to an attachrd USB external camera. Any tips? I know that you can change cameras manually via the device settings menu but I would like this quicker option to work. (reinstalling Microsoft Teams completely does not fix this issue) thanks!

JimmyYang-MSFT 50,446 Reputation points Microsoft Vendor

2021-12-16T08:21:34.083+00:00

Hi @Kevin Adams

Do you mean the switch camera option is not working in Teams client?

Do you have the same issue in Teams web client?

In this case, we recommend you check if Teams client device settings could see your camera device. Then try to change it manually then use switch option to see if it works.
Kelvin 6 Reputation points

2021-12-17T11:37:13.59+00:00

I am having the same issue, although I don't have that icon, I have to click the 3 dots on my camera view, click to switch and the same thing happens as the OP says. I can open device settings and switch from the dropdown box and that works, but just not from the camera view.
SARA YOUSRY MOHAMED ABDULAZIZ 1 Reputation point

2021-12-17T12:19:36.037+00:00

Same for me too
JimmyYang-MSFT 50,446 Reputation points Microsoft Vendor

2021-12-27T08:19:20.97+00:00

@Kevin Adams

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.

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Ms Teams switch camera ussue