SCCM Current Branch

Question

Hi All,

I am attempting to upgrade machines to 1903 from 1803. I have created a collection, AD - Security Group etc. I have put my machine in the AD group and i am successfully seeing the update in Software centre, however, i have another machine in the SG who does not see the update in Software centre.

I can confirm through WMI that both machines are being seen by SCCM via the Security Group.

I guess my question is what logs do i need to check Server & Client side in order to troubleshoot this problem. Does anyone have any idea of what the problem may be?

Regards.

Answer 1

1903? That's been past its end of life for more than a year now. You really need to upgrade to a supported version.

Answer 2

Hi, @czql5v
Thank you for posting in Microsoft Q&A forum.

You may check PolicyAgent.log, Scheduler.log, UpdatesDeployment.log, UpdatesHandler.log, WUAHandler.log on client side follow this guidance:
https://learn.microsoft.com/en-US/troubleshoot/mem/configmgr/track-software-update-deployment-process#deployment-evaluation-and-update-installation-on-clients

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Answer 3

Here is the list of log file within cm and what they are used for. https://learn.microsoft.com/en-us/mem/configmgr/core/plan-design/hierarchy/log-files