Authenticator icon stuck on android screen

Nic Hitchins 56 Reputation points
2021-12-16T14:23:49.883+00:00

Woke up this morning to the authenticator icon always on my android screen. I can move it, but cannot remove it. Searched all settings for a quick access or always on screen setting. No luck. The icon does nothing, you cannot click it to access the actual app. It just sits there in the way. Constantly moving it, and it appears in all screen shots that I take.

Anyone have a trick to remove this? Seems to coincide with my phone updating authenticator overnight.

158282-screenshot-20211216-081825.jpeg

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Greg Rich 166 Reputation points
    2021-12-16T20:28:48.36+00:00

    Same problem and I think I found the solution.

    Open Accessibility within Settings.

    Open the Authenticator app from here and toggle off Authenticator Shortcut.

    18 people found this answer helpful.

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  1. Marco Antonio Trujillo Salazar 0 Reputation points
    2024-02-03T02:37:08.4233333+00:00

    Spot on, thank you!

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