Best practise to manage email with external users

asked 2020-01-20T20:54:22.283+00:00
Federico Maestà 1 Reputation point

What's the best practise to manage the e-mail crypted with the external collaborators? I made the protection rule with for "only recipients" but I have a lot of problem with this label.

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
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  1. answered 2020-04-03T10:38:48.593+00:00
    James Donnelly 1 Reputation point

    Hi Federico,
    It may be worth looking through this best practice from one of the MS partners

    https://blog.atwork.at/post/Azure-information-protection-user-experience-with-external-users

    Hope this helps!

    kr,
    james

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  2. answered 2020-05-14T16:31:32.307+00:00
    Marek Mazur 1 Reputation point

    take a look at this
    https://techcommunity.microsoft.com/t5/security-privacy-and-compliance/new-enhancements-to-office-365-message-encryption/ba-p/1034664

    using "Encrypt Only" in outlook would take care of emails including the ones with Office attachments. In addition now there's a support for PDF documents (as described in above article).

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