[SOLVED] Beep sound not working on Windows Server 2012 R2 over RDP

Casper ‪ 96 Reputation points
2021-12-18T18:29:16.577+00:00

I am trying to get the PC speaker beep to work on Windows Server 2012 R2 over Remote Desktop. Normal audio is working fine, only the system beep is missing.

The instructions I have found are to enable the Beep service like so:

sc config beep start= auto
net start beep

All of these commands execute fine, but I still cannot hear any beep sound. I am using a simple AutoHotkey script for testing:

 SoundBeep, 5000, 1000

This script works on my local computer, and the strange thing is that it also works on another Server 2012 R2. But on the first server (which is a brand new clean install of R2), no beep sound comes out.

Is there some Group Policy setting that I am forgetting to activate, or why is this not working?

This problem is driving me nuts. Is there an event log for the beep service that I could check for errors? Thank you.

THIS PROBLEM IS SOLVED.
Thank you for your help. See my own answer below.

Windows for business Windows Client for IT Pros User experience Remote desktop services and terminal services
Windows for business Windows Server User experience Other
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3 answers

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  1. Anonymous
    2021-12-18T18:38:38.477+00:00

    Might start by checking both here and with manufacturer that the hardware supports the operating system installed.
    https://www.windowsservercatalog.com/

    also check the manufacturer latest ROM bios, firmware, chipset and driver support pack has been installed.

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  2. Anonymous
    2021-12-19T13:48:33.337+00:00

    Well you can only test / debug one at a time. I'd stick with the physical machine mentioned originally and work with that hardware vendor to resolution.

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  3. Casper ‪ 96 Reputation points
    2021-12-20T18:41:19.26+00:00

    I solved the problem.

    Looks like several pieces are needed, including sharing Devices from the RDP client side. That was the piece that was missing in my setup, and why nothing I did on the server made any difference. I wrote the full solution here:

    https://community.spiceworks.com/topic/2342724-beep-sound-not-working-on-remote-desktop-windows-server?page=1#entry-9350816


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