PC crashing with multiple error codes due to 1 game in specific

Question

My PC keeps freezing then crashing due to one game I play in specific. After every crash I check the event viewer and I get roughly the same 3 -4 error codes. I have already restored my PC to factory settings once. It crashes once to twice and hour. Please help. I am using an Alienware R11 with dual 2080ti's. The error codes are below...

Error - Activation context generation failed for "C:\Program Files (x86)\Dell\UpdateService\ServiceShell.exe".Error in manifest or policy file "C:\Program Files (x86)\Dell\UpdateService\ServiceShell.exe.Config" on line 11. Invalid Xml syntax.

Error - Faulting application name: KNDBWM.exe, version: 3.1021.524.1, time stamp: 0x60ab4441
Faulting module name: KNDBWM.exe, version: 3.1021.524.1, time stamp: 0x60ab4441
Exception code: 0xc0000005
Fault offset: 0x000000000007a104
Faulting process id: 0x2208
Faulting application start time: 0x01d7f560a3210e86
Faulting application path: C:\WINDOWS\System32\drivers\RivetNetworks\Killer\KNDBWM.exe
Faulting module path: C:\WINDOWS\System32\drivers\RivetNetworks\Killer\KNDBWM.exe
Report Id: 74e223e6-1f45-4fb3-9be7-5f9b15cc36df
Faulting package full name:
Faulting package-relative application ID:

Error - Faulting application name: AWCC.exe, version: 5.4.9.0, time stamp: 0x619e4e2c
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1387, time stamp: 0x0b9a844a
Exception code: 0xc000027b
Fault offset: 0x000000000010b302
Faulting process id: 0x2e44
Faulting application start time: 0x01d7f55f8b7ae82e
Faulting application path: C:\Program Files\WindowsApps\DellInc.AlienwareCommandCenter_5.4.9.0_x64__htrsf667h5kn2\AWCC.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 36ca2a20-504a-4e58-828b-237ab2ca3e68
Faulting package full name: DellInc.AlienwareCommandCenter_5.4.9.0_x64__htrsf667h5kn2
Faulting package-relative application ID: App

Error - Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1387, time stamp: 0x0b9a844a
Exception code: 0xe0464645
Fault offset: 0x000000000010b302
Faulting process id: 0x349c
Faulting application start time: 0x01d7f55837d9e90c
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 54c8a547-9ede-4e9a-a3ac-7462a5685071
Faulting package full name:
Faulting package-relative application ID:

Answer 1

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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Answer 2

There were five collected BSOD dump files.

Four of the crashes were caused by the GPU driver nvlddmkm.sys.

The logs displayed bugchecks:

10E
113
116
124
141
117
119

The pattern is consistent with malfunctioning hardware.

The initial step will be to replace the Nvidia GPU driver.

If there are recurrent BSOD then the hardware will need to be troubleshooted.

Please perform the following steps:

1) Uninstall the Nvidia GPU driver using Display Driver Uninstaller (DDU)

2) Reinstall the Nvidia GPU driver from the Nvidia website

3) Make sure that you check the clean install box and if applicable install the physx driver

https://www.wagnardsoft.com/
https://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html
https://www.nvidia.com/Download/index.aspx

4) Open administrative command prompt and type or copy and paste:

wmic recoveros set autoreboot = false
wmic recoveros get autoreboot

5) For any BSOD run V2 and post a share link into the newest post

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Answer 3

Does the computer have two Nvidia GPU cards?

If so, remove both cards and reseat them.

Attempt driver reinstallation.

If it fails then use one card at a time and attempt driver reinstallation.

See if you can find a friend, neighbor, relative, or local computer store to swap test the Nvidia GPU card.

A Nvidia or AMD GPU card can be used for the swap testing.

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