Windows server 2019 power issue.

Question

Dears

I face an issue with server 2019, the server restarts every 1 hour or 2 hours I got these logs

Microsoft-windows-kernel-processor-power event id 55

Processor 3 in group 0 exposes the following power management capabilities:

Idle state type: ACPI Idle (C) States (1 state(s))

Performance state type: ACPI Performance (P) / Throttle (T) States

Nominal Frequency (MHz): 3312

Maximum performance percentage: 100

Minimum performance percentage: 100

Minimum throttle percentage: 12 The kernel power manager has initiated a shutdown transition.

Shutdown Reason: Kernel API

Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 12/19/2021 4:06:50 PM Event ID: 109 Task Category: (103) Level: Information Keywords: (70368744177664),(1024),(4) The kernel power manager has initiated a shutdown transition.

Answer 1

the server restarts every 1 hour

Sounds like a licensing issue. You can check it via slmgr /dlv

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

Hi DSPatrick,

I think also a license issue.
I use trial version and I tried to rearm it but still not working!

any advice?

thanks.