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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 26%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I called Convert Content API, but it returned 400 status code and body "<h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.</p>0rGnBYQAAAACJHt3NJkZXS7nfb+pv6ptoVFlPMDFFREdFMTQxNQBFZGdl".
I confirmed that the file I want to convert is in my sharepoint.
Convert Content API
https://learn.microsoft.com/en-us/graph/api/driveitem-get-content-format?view=graph-rest-1.0&tabs=http
Sincerely
@藤原 知紀 Please share your request url.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 0%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZY%3C/text%3E%3C/svg%3E)
Hello @藤原 知紀 , I wonder to know if you have see the comment of Carl. Could you please share your request url? So that we can give you more suggestions to solve the problem.
I use Python requests client. Maybe it uses TLSv1.3 or TLSv1.2.
Hello @藤原 知紀 , Have you see the comments, or would you please provide us with an update on the status of your issue?
This problem still remains
status code
400
response body
<h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.</p>0Nk/eYQAAAADsDL7JCpXYSaPsZjjByJsxVFlPMDFFREdFMTUwNwBFZGdl
Hello, @藤原 知紀 ,have you tested it with postman? At least this can test whether it is a problem with the code
Thank you for reply
I have never tested with postman. I only requested by Python requests module.
I can request other Microsoft Graph API such as List thumbnails API(GET /drives/{drive-id}/items/{item-id}/thumbnails).
So, I think Python requests module is right.
Oh, I see, sir, can you provide your code? Maybe we can try to figure out why in the code.
This is my code. Please replace "token", "drive_id" and "file_id" with your id.
import requests
from requests.adapters import HTTPAdapter
from urllib3.util.retry import Retry
session = requests.session()
retries = Retry(total=5, backoff_factor=1, status_forcelist=[500, 502, 503, 504])
session.mount("https://", HTTPAdapter(max_retries=retries))
url = f"https://graph.microsoft.com/v1.0/drives/{drive_id}/items/{file_id}/content"
headers = {
"Authorization": f"Bearer {token}",
"Host": "graph.microsoft.com"
}
res = session.get(url, headers=headers)
print(res.status_code) # 400
print(res.text) # <h2>Our services aren't available...
Hi @藤原 知紀 , I need some time to give a test, I'll reply to you as soon as possible if there are any update.
Hi @藤原 知紀 , would you mind providing your error message including request id and timestamp? This way we can analyze the problem from the backend log.
Hi @藤原 知紀 , do you have time to see the comment? Or is there any update on this issue?
I'm just late.
I requested "Tue, 25 Jan 2022 01:04:15 GMT".
I'm sorry to ask a basic question.
What is request id?
Usually, when your program runs incorrectly, it will prompt an error message, including the requestid
The following is the error message(GraphAPI response body).
It is possible that "0kEzvYQAAAAC4VDwZV+vNTIw/u5427B3lVFlPMDFFREdFMTAxNwBFZGdl" is a request id.
<h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.</p>0kEzvYQAAAAC4VDwZV+vNTIw/u5427B3lVFlPMDFFREdFMTAxNwBFZGdl
Hello @Zehui Yao_MSFT
I'd like to know how this matter is.
Hello @藤原 知紀 , sorry for reply so late, I suggest open a support ticket to resolve this issue because after my test it may related to the python's support for Microsoft Graph.