This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 55.00000000000001%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES_%3C/text%3E%3C/svg%3E)
I have been locked out of Facebook account and business page after trying to change my password. FB wants a code from my Microsoft Authenticator, but I don’t know how to get it without accessing my FB account ( which I cannot do) . Can anyone help please??
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Something here might help.
https://www.facebook.com/help/358336074294704
Thank you but I need a code from the generator and the only way I can access it is by going into my FB account, which I cannot do. It’s ridiculous.
the only way I can access it is by going into my FB account
Not sure what this means but seems you'll need to contact the service provider for assistance.
--please don't forget to upvote and Accept as answer if the reply is helpful--