SharePoint 2019 Empty Usage and Health Data Report

Question

Hello everyone,

please I need your help on this issue the site usage report shows zero visits to get analytics site in sharepoint 2019 I checked all configuration about enable health and usage also timer job are running succsefuly but without result the excel file are empty just zeros and I'm blocked thanks for your collaboration

Thanks a lot

@trevorseward
@Echo Du_MSFT

Answer 1

Hi @EIMehdiAjraou-3384 ,

Per my understanding, to narrow down the issue you could:

1.Check if the search service application is in good status. Make sure you have all the default timer jobs referring to this post: Missing default timer jobs - Can we get them back?

2.Navigate to Central Administration > Manage service applications > Usage and Health Data Collection Service Application and check if the service application is up and running. Make sure you have the events checked under Event Selection.

3.Run this commands below:

$instance = Get-SPUsageService  
$instance.Provision()  
$instance.Update()  

4.Delete and then rebuild the mentioned service applications if necessary. Usage and Health Data Collection Service Application is enabled via Monitoring > Configure usage and health data collection > check “Enable usage data collection”.

5.Execute the following commands on SharePoint Server as Administrator:

$aud = Get-SPUsageDefinition | where {$_.Name -like "Analytics*"}  
$aud | fl  

To check if the service is online and if other components are configured properly.

6.Check ULS logs to see if there are any error maeeages.

Reference:
Sharepoint 2013 Usage reports empty

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Answer 2

Hi @Elsie Lu_MSFT ,

Yes of course Done !!!