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A few days ago my computer started shoving this pop-up into my face every so often:
HPUpdate.exe - Bad Image
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.
When I boot up I will often have to dismiss two or three of these, and it's woken up in the middle of the night multiple times, waking me up once or twice as collateral. Ever since this started happening, my internet has been slower and both Discord and Razer Synapse have refused to function. I've attempted to install Discord multiple times and it refuses to work with me. I've also been getting regular "suggestions" that I can upgrade for free to Windows 11. I do not want to do this. I think Windows 11 is terrible and am happy just the way things are.
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HPUpdate.exe - Bad Image
Probably some printer or scanner or HP diagnostics software. I'd check the HP site for an updated version of the software you're using.
--please don't forget to upvote and Accept as answer if the reply is helpful--
Just checking if there's any progress or updates?
--please don't forget to upvote and Accept as answer if the reply is helpful--
Another user recommended the HP Update program to update my drivers, but apparently that isn't supported anymore. I also tried the HP Support Assistant, but the same pop-up appears. So I downloaded the HP PC Hardware Diagnostics Windows program; when I attempted to launch the program, but I got the exact same pop-up and it didn't launch.
I have a clean, functioning version of presentationNative_400.dll; I want to swap the file currently on my computer for this copy. I have the original saved to cloud storage as well, just in case anything were to happen, but I don't have the permissions necessary to make the chagnge. I get why this is in place, don't want someone deleting System32, but still... Is there a way to bypass this security measure?
You may be able to start explorer elevated as administrator but this isn't a good method. If you don't need the program I'd simply uninstall it or disable it from trying to start up. Task Manager\Startup tab
--please don't forget to upvote and Accept as answer if the reply is helpful--
Just checking if there's any progress or updates?
--please don't forget to upvote and Accept as answer if the reply is helpful--
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I believe this is an error with the HP Update program.
For testing try uninstall it and restart your PC and see if the problem persist?
If not visit HP support website and download and install it.
Take a look at:
https://support.hp.com/us-en
I found a page on their support website that says the HP Update program is no longer supported. In lieu of that being unavailable, I downloaded the HP PC Hardware Diagnostics Windows program; when I attempted to launch the program, however, I got the exact same pop-up.
I was able to get a clean, working version of the file that pop-up message was pointing to from a PC of the same model and wish to replace the current file with that one; I've already saved a backup to cloud storage. Problem is, I don't have clearance to make the change. Is there a way to grant myself the permissions required? The version I wish to replace it with has been tested and is fully functional.
Try run the program in Compatibility mode and to do it, right click on the installer or execution file and click on Properties and click on Compatibility tab and run it as older version of Windows.
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Please perform the following steps:
Open administrative command prompt and type or copy and paste:
sfc /scannow
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
sfc /scannow
chkdsk /scan
Post images of the commands with results into this thread.
In case there are any problems posting images please use share links: one drive, drop box, or google drive
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On the left side of each post there is /\ with a number: click = a helpful post
If the post was helpful please remember to vote.
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On the bottom of each post there is:
Propose as answer = answered the question
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