.NET Published App Crashes while calling Activex DLL method, works in Debug

Question

.NET Published App Crashes while calling Activex DLL method, works in Debug

Anvaya Tech 1

Hi,

We are building an integration with QuickBooks desktop (2021 Pro). Following their documentation, we added a reference to their ActiveX dll (Interop.QBFC15). Everything works well in debug, and even if you build a release and run it directly (without install).

However, if you publish the app (VS Studio => Build => Publish), and install it, the application crashes the moment you attempt to call the first method.

    QBSessionManager manager = new QBSessionManager();
    manager.OpenConnection("", "TEST APP");  //Crashes on this line.

This is bizzare, its the same computer, even the release version app works fine, however the published and installed one crashes. Try/catch blocks do not work, no error is raised.

The application gets installed to: C:\Users\<user>\AppData\Roaming\Microsoft\Windows\Start Menu\Program. There is no way in setup to change the location. We even tried that as well, copied the exe to another folder and ran, it still crashes.

How to identify and resolve this issue?

Anvaya Tech 1 Reputation point

2021-12-26T10:46:17.33+00:00

Just some additional information I found in the Windows Event log, related to this error:

Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x82dc99a2
Exception code: 0xc0000409
Fault offset: 0x0009d132
Faulting process id: 0x2244
Faulting application start time: 0x01d7fa1350a1791c
Faulting application path: C:\Users\<usr>\AppData\Local\Apps\2.0\ZAGAPQMQ.NYZ\JNLLTG54.BKQ\quic..tion_705f2f7fbfe9fe44_0001.0000_5fae80e84c4f6dd7\QuickBooksReader.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 4549df66-d347-4c70-98fa-98391786b83c
Faulting package full name:
Faulting package-relative application ID:
RLWA32 52,571 Reputation points

2021-12-26T13:42:41.823+00:00

Although the NT status code 0xC0000409 is documented as resulting from a stack overflow this code is also used by the __fastfail function to immediately terminate the calling application. It is not unusual for ucrtbase.dll to be identified as the faulting module if the C runtime library abort function has been called by an application due to an unrecoverable error of some kind.
Jack J Jun 25,306 Reputation points

2021-12-28T05:44:57.473+00:00

@Anvaya Tech , Since your problem is related to QuickBooks, it is a 3rd party product, I recommend that you could ask the question in QuickBooks Q & A.