How to remove payment details from azure

Kelden 1 Reputation point
2021-12-27T20:33:05.617+00:00

I have recently signed up for a pay as you use account using my credit card. I am considering detaching my credit card but I get an error saying that I cannot remove my credit card because it is in use. What can I do? If I make sure services are sleeping and I am only using free services, will I be charged anything after one year? How do I remove my credit card details if i want to?

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator
    2021-12-28T10:13:43.017+00:00

    @Kelden Thank you for your post!

    Please follow the instructions from this guide - https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/delete-azure-payment-method#delete-a-pay-as-you-go-mosp-payment-method to delete payment method. If you're unable to do so, you can contact Azure billing team by creating support ticket for further assistance. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue. Here is the link - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case.

    For services that are not in use/de-allocated, you will not be billed/charged for compute. However, if there is data associated to that service, you will be billed for the usage of storage space.

    Hope this helps!

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