How to remove outlook mailbox stores listed

Anonymous
2021-12-29T17:26:51.59+00:00

outlook multiple mailbox stores listed
I have a user that is showing mailbox accounts no matter creating a new Outlook profiles with just a single account. I used MFCMAPI and took a look. There are two stores listed as false for the "Default Store" OWA shows normal.

How do I remove or delete this listing for this one user.

I checked for delegates and permissions. Nonexistent.

Outlook | Windows | Classic Outlook for Windows | For business
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Faery Fu-MSFT 19,751 Reputation points Moderator
    2021-12-30T03:23:08.563+00:00

    Hi @Anonymous ,
    Welcome to Microsoft Q&A forum and posting your question here.

    I have a user that is showing mailbox accounts no matter creating a new Outlook profiles with just a single account.

    From your decripiton, it seems that you add an account in a profile, but other accounts are also displayed, right?
    According to my test, the reason for this situation may be due to the user was granted with "Full Access" permissiom.
    When it automatically appears under the user's mailbox, Exchange administrator can remove the permission in the EAC:
    (1) In the EAC, navigate to Recipients > Mailboxes.
    (2) Select the two default mailbox.
    (3) Click More options. Under the Mailbox Delegation option, selecting the user to remove from the existing delegates, click Save.
    Here is an official document which contains detailed example for reference.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


  2. Philip nicoles 381 Reputation points
    2022-01-03T10:26:23.503+00:00

    You can remove entire email accounts from Outlook in just following few steps:

    Step1: Open Account Settings window.
    Step2: To display this window, click "File" and click "Account Settings" twice.
    Step3: Select the email account you want to delete and click the "Remove" button.
    Step4: Click "Yes" to confirm. To delete an email folder from one of your accounts, right-click it and choose "Delete Folder" from the context menu. Click "Yes" to confirm.
    Step5: To empty a folder and delete all emails at once, right-click it and choose "Empty Folder."

    Please mark as "Accept the answer" if the above steps helps you.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.