MS Word cannot display embedded spreadsheet

Question

Hi,

I have suddenly run into this issue that embedded spreadsheet displays an empty box, while open the same file with the online office it works normally. Furthermore, I notice the following error (please see below). Do you have any solution how to fix this?

Many thanks
Stephan

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
ExceptionEnumString: 1
Exception Code: KERN_NAME_EXISTS (0x00000001191f3176)
Date/Time: 2021-12-29 22:59:09 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Bitness: x64
Application Version: 16.56.0.21121100
Crashed Module Name: Microsoft Word
Crashed Module Version: 16.56.21121100
Crashed Module Offset: 0x00000000014724f8
Blame Module Name: Microsoft Word
Blame Module Version: 16.56.21121100
UnsymbolicatedChecksum: 6072E33BC1A2D326EFC12E2F2D31E1F4
Blame Module Offset: 0x00000000014724f8
StackHash: 48aafa224a292a34-dm_1_bk_oom
Application LCID: 1031
Extra app info: Reg=en Loc=0x0407
Build Type: Release
Crashed thread Stack Pointer: 0x_00007000085948e0
Crashed thread: 16

Answer 1

Hi @Stephan Hansen

Sorry for the inconvenience.

Are you using Office for Mac?
The version number "16.56.21121100" is the one released on December 14, 2021.

This issue seems to be related to the Office updates.
Currently, I would suggest you rollback to 16.55.

Please turn off the automatic update of Office for Mac temporarily, then uninstall Office for Mac, install 16.55 from the link above.
For more, please refer to the similar thread "MacOS: Microsoft Word not displaying pasted Microsoft Excel Worksheet Objects".

Thanks for your understanding.

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