AD+EDGE condition access failed

Question

I'm trying using sso login on Outlook online add-in. And my AD working fine on chrome or firefox even IE is working fine.
But when I try this on EDGE just get error from AD:
error code: 53000
message: device is not in required device state: (state). Conditional Access policy requires a compliant device and the device is not complicate. The user must enroll their device with an approved MDM provider like lntune. (some user might get different message but it's all means requires a compliant device )
Resource ID: 00000002-0000-0000-c000-000000000000 (this ID seems weired)

We are using the same PC, it works on EDGE before we update the windows.(1809 works fine).

OS version: windows 10 1909
EDGE version: 18.18363

Answer 1

Thanks @myron song , this is what we found:

   Conditional access policy was applied because the Zoom app calls Windows Azure Active Directory and a policy has been applied to this resource  
     
   The request was subject to policy enforcement due to matching the following policy conditions: Application, Users, Devices  

00000002-0000-0000-c000-000000000000 is Windows Azure Active Directory. Please reach your CA admin so he can confirm if this is the correct outcome. The policy applied is NYeC-Z* with Id 28b62a1c-2* (characters hidden for the sake of confidentiality).

--
Please let us know if this answer was helpful to you. If so, please remember to mark it as the answer so that others in the community with similar questions can more easily find a solution.