Hello MarcusSu-7628,
Thank you for your question.
If you've recently upgraded to windows 11 I believe that returning to Windows 10 is a good option as it may be a temporary compatibility issue.
To return to windows 10 without losing data use the steps below:
1) Open the “Settings” application and select “System”;
2) Look for the option "Recover" and select it
3) In the option “Back to a previous version of Windows”, click on “Back”;
4) Confirm the Microsoft warnings and the downgrade will start and Wait for the process to finish.
Remembering that this method is only valid if during 10 days after updating to windows 11.
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