Hi there,
In the RDP connection properties, the option Printers redirections should be enabled on the Local Resources tab. Check this on the client-side RDP connection properties. You can also quickly verify the below steps to make sure you have enabled the easy print.
-Open the local (gpedit.msc) or domain (GPMC.msc) Group Policy Editor console.
-Navigate to the following GPO section Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Printer Redirection (similar settings are available in the User`s GPO section)
-Edit and enable the policy Use Remote Desktop Easy Print driver first.
-To update GPO settings on your RDS server, open the elevated command prompt and run the command:
gpupdate /force
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