Windows 11 setup fail 0cx1900101

Miguel Perez 1 Reputation point
2022-01-01T21:54:07.323+00:00

Hello, windows says that my PC can install Windows 11 and that it meets all the requirements and it's true, I checked many times. However, in Windows Update it fails and the error 0cx1900101 appears. And the installation wizard fails in 61%. I have looked for many ways to install including with USB and EVERYTHING fails, can anyone help me?

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  1. Andreas Baumgarten 123.7K Reputation points MVP Volunteer Moderator
    2022-01-01T22:36:18.967+00:00

  2. Docs 15,846 Reputation points
    2022-01-02T00:31:38.817+00:00

    Please perform the following steps:

    1) list any installed or recently uninstalled non-Microsoft
    a) antivirus
    b) firewall
    c) drive encryption

    2) Run setupdiag > post a share link into this thread using one drive, drop box, or google drive
    https://learn.microsoft.com/en-us/windows/deployment/upgrade/setupdiag

    3) Open administrative command prompt and type or copy and paste:
    sfc /scannow
    dism /online /cleanup-image /restorehealth
    chkdsk /scan

    Post images or share links displaying the commands with results into this thread.

    4) Run the Microsoft Windows 11 compatibility tester > post images or share links into this thread
    https://www.microsoft.com/en-us/windows/windows-11
    https://aka.ms/GetPCHealthCheckApp

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  3. S.Sengupta 24,636 Reputation points MVP
    2022-01-02T02:50:12.937+00:00

    you will have to update BIOS to the latest for resolving the issue.


  4. Miguel Perez 1 Reputation point
    2022-01-02T17:06:16.39+00:00

    Hello thanks for your help, I have done everything they say and nothing works

    I will give you a bit of context because I know that there are many people with the same problem as me.

    My computer is an Asus Tuf Dash f15 laptop
    -Processor is: Intel Core i7-11370H 3.30GHz
    -My ram is 40 gb
    -My graphics card is an NVidia RTX 3070

    Windows says I'm fully compatible with Windows 11

    I got the error 0xc1900101 so I uninstalled the MyAsus app and the Asus system control interface v3 driver

    Then Windows update was finally able to download and install windows 11 BUT when it restarted to finish the process it stopped at 3%, undoing the changes and gave the error 0x80070002, I looked for how to solve it and did everything that came out on the internet about it, including using the CMD

    Then I tried to install it again, with ISO and from a USB and it gives me the error 0x80070002 - 0x20007

    I have given up hope of updating, but I would at least like to know why a 100% compatible laptop cannot update

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  5. SoireeNL 1 Reputation point
    2022-01-07T17:05:27.657+00:00

    Hello there!

    I had the same issue for a few days too and I've successfully found the solution to it. You have to go to the Device Manager and then go under System Devices to delete "Asus System Control V3" with its drivers while the internet is disabled, so it won't reinstall. After you deleted it, keep the internet disabled and then run the setup for Windows 11.

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