Microsoft Graph API 504 Error

Question

Microsoft Graph API 504 Error

Janani 1

We are using Microsoft Graph API for Azure directory audit. Recently, few of our customers are receving 504 gateway error for directory audit logs whereas sign in logs is working fine.
Audit log URL : https://graph.microsoft.com/v1.0/auditLogs/directoryAudits?$filter=activityDateTime le 2022-01-04T15:42:04Z
Sign-In log URL : https://graph.microsoft.com/v1.0/auditLogs/signIns?$filter=createdDateTime gt 2021-12-17T11:07:31Z and createdDateTime le 2022-01-04T15:43:09Z

Response String for Audit log URL:
{"error":
{
"code":"UnknownError",
"message":"",
"innerError":{
"date":"2022-01-04T15:37:22",
"request-id":"0f05c329-883b-4dfd-8aac-2ccda3a71ffc",
"client-request-id":"0f05c329-883b-4dfd-8aac-2ccda3a71ffc"
}
}
}
Any help immediately would be appreciable.
Thank you !

Similar issue: https://learn.microsoft.com/en-us/answers/questions/612794/microsoft-graph-workbook-range.html

Danstan Onyango 3,996 Reputation points Microsoft Employee

2022-01-07T06:19:12.017+00:00

How persistent is this error on your end? Does this happens for directory audit logs when you query a block of the logs like for signIns?
Janani 1 Reputation point

2022-01-09T13:25:30.657+00:00

This error has now disappeared for all of our customers who reported this issue. But we would like to know the root cause for this error. And any steps to avoid this in future.
Answering your queries : This error was thrown for each request made on 4th Jan and 5th Jan.
Yes, this error occurred even when queried for a block of data.