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windows 10 locks after two minutes

Captain Kirk 121 Reputation points
2020-08-17T12:54:58.197+00:00

these are domain joined computers.
we noticed this on couple of our windows 10 desktops recently, computer locks or goes to sleep after two minutes.

here is what I have tried so far:
edited registry ::HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\238C9FA8-0AAD-41ED-83F4-97BE242C8F20\7bc4a2f9-d8fc-4469-b07b-33eb785aaca0dbl

clicked on attributes, changed it to 2. (no change)

Went to Advanced power settings, Click on the Change settings that are currently unavailable
Click Sleep, then System unattended sleep timeout, then change these settings from 2 Minutes to 200 (no change))

Power Plan :Turn off display 30 minutes, Put computer to sleep never (no change)

So worked on screensaver settings, it appears I cannot change screen saver time, keeps going back to 2 minutes.

Settings were:

Screen saver settings = none

Wait 2 minutes grayed out, box not checked for On Resume Display Logon Screen

so I Changed to screen saver bubbles, wait 20 minutes, on resume display logon screen

Look again and screen saver time is still set at 2 minutes.

So I did the GP trick :

Start/Search and type gpedit.msc, Right click the gpedit results and Run As Administrator. In the Elevated Group Policy Editor, on the Left Panel, go to User Configuration/Administrative Templates/Control Panel/Personalization/Enable Screen Saver and enable the Policy. Once you have enabled that policy, go down and also enable Screen Saver Timeout. Note that in the Screen Saver Timeout policy there's an option to set the number of second for the timeout with the default being 900 seconds or 15 minutes. (made mine 1800)
Once you've enabled both policies and set the timeout if different from the default, exit the group policy editor. If you now go the screen saver settings in Control Panel you will notice that the wait period will match the minutes you entered in the group policy editor but it will be grayed out preventing you from changing the value unless you go back into the group policy editor and change it there.

Except it still shows 2 minutes.

we have looked at group policies, but see nothing there that would cause this issue.

What to try next?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,046 questions

2 answers

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  1. Sean Liming 4,511 Reputation points
    2020-08-17T16:28:47.157+00:00

    Check the domain server profiles to see if power settings are being pushed to the clients. Since these are computers on a domain, are their group policies set for domain members to tell the computer to sleep or launch screen saver?

    You should want to add Windows-server and Windows-group policy tags.

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  2. Dale Kudusi 3,226 Reputation points
    2020-08-18T07:25:30.143+00:00

    Hi
    After changing the GPO settings, you cloud run gpupdate /force to apply all policy settings.
    Reference: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/gpupdate

    Also, more specific steps on Applying Screen Saver Through Group Policy in a Domain:
    https://www.hightechnology.in/how-to-apply-screen-saver-through-group-policy-in-a-domain/

    Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

    I hope this information above can help you.